Multi Skilled Operative
Multi Skilled Operative

Multi Skilled Operative

Dover Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Mears

At a Glance

  • Tasks: Join a hands-on team refurbishing kitchens and bathrooms in homes.
  • Company: Mears is dedicated to high-quality housing repairs and community support.
  • Benefits: Enjoy 25 days annual leave, fun days, and discounts on groceries and holidays.
  • Why this job: Make a real impact while developing your skills in various trades.
  • Qualifications: NVQ Level 2 in plumbing or extensive experience in multiple trades required.
  • Other info: Roles are subject to DBS checks for safety.

The predicted salary is between 24000 - 36000 £ per year.

Annual salary: up to £14.84

Multi-skilled Operative

Location: Dover
Contract: Full Time Permanent
Salary: Up to £14.84 per hour , plus company van & fuel card
Hours: 42.5 hours per week (8–5 Monday–Friday)

About the role:

We’re on the lookout for talented and versatile Multi-Skilled Operatives to join our team in Dover, supporting a busy social housing contract. We are recruiting for two positions within this advert:

  • One role focused on Planned Works
  • One role focused on Voids
  • Both roles offer a hands-on opportunity to deliver high-quality repairs and maintenance across a range of trades, helping to ensure residents’ homes are safe, functional, and well maintained.

    These are dynamic roles where you’ll be responsible for carrying out multi-trade works across social housing properties. Depending on the role, you will either be delivering planned maintenance programmes or preparing void properties to a high standard ahead of re-let. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success.

    With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that’s making a real difference in the local Dover community. We’re looking for reliable operatives, skilled across multiple trades, who take pride in getting the job done right first time.

    Duties:

  • Carry out day-to-day repairs across void and planned works social housing properties
  • Replacing or repairing skirting boards, architraves, and internal door frames
  • Installing and adjusting kitchen units, worktops, and cupboard doors
  • Repairing or replacing internal doors, handles, locks, and hinges
  • Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
  • Carrying out patch plastering and making good damaged walls or ceilings
  • Completing wall and floor tiling repairs, including grouting and sealing
  • Painting and decorating to a professional finish following repair works
  • Ensuring all works are completed safely, efficiently, and to a high standard
  • Working in properties with professionalism and respect for residents where applicable
  • Reporting any further works, safeguarding concerns, or property issues beyond scope
  • Deliver excellent customer service at all times
  • Accurately record job details, materials used, and completion notes using handheld devices or job sheets
  • Maintain tools, equipment, and company vehicle in good working order
  • Manage daily workload efficiently to meet service level targets
  • Participate in out-of-hours emergency repair rota as required (where applicable)
  • Role Criteria:

  • Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
  • Full UK driving licence
  • Ability to work independently and manage workload effectively
  • Strong fault-finding and problem-solving skills
  • Excellent customer service skills
  • Good understanding of health and safety regulations and safe working practices
  • Ability to use handheld devices or job management systems
  • Willingness to participate in out-of-hours emergency rota
  • Benefits we can offer you:

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day – a thank you from our Executive team
  • Volunteering Leave – paid time to support community initiatives
  • Staff perks with Mears Rewards – discounts on groceries, holidays, eye tests, Share Save scheme, and more
  • Family-friendly policies
  • Company van, fuel card, and uniform
  • Multi Skilled Operative employer: Mears

    Mears Group is an exceptional employer, offering a supportive work culture that values teamwork and individual initiative. As a Multi Skilled Operative, you will benefit from 25 days of annual leave, opportunities for community volunteering, and exclusive staff perks, all while contributing to high-quality refurbishments in local tenanted properties. With a focus on employee growth and recognition through events like the annual Fun Day, Mears is committed to fostering a rewarding and meaningful work environment.
    Mears

    Contact Detail:

    Mears Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Multi Skilled Operative

    ✨Tip Number 1

    Make sure to highlight your hands-on experience in multiple trades during any informal conversations or networking events. This will help you stand out as a candidate who can bring practical skills to the role.

    ✨Tip Number 2

    Connect with current or former employees of StudySmarter on social media platforms like LinkedIn. They can provide valuable insights about the company culture and what they look for in a Multi Skilled Operative.

    ✨Tip Number 3

    Prepare to discuss specific examples of how you've delivered excellent customer service in past roles. This will demonstrate your ability to meet the expectations outlined in the job description.

    ✨Tip Number 4

    Familiarise yourself with the types of refurbishment tasks mentioned in the job description. Being knowledgeable about these will allow you to engage in meaningful discussions during interviews, showcasing your expertise.

    We think you need these skills to ace Multi Skilled Operative

    Plumbing Skills
    Carpentry and Joinery
    Floor Laying
    Plastering
    Customer Service Skills
    Communication Skills
    Teamwork
    Problem-Solving Skills
    Time Management
    Health and Safety Awareness
    Attention to Detail
    Adaptability
    Manual Driving Skills
    Quality Control Standards

    Some tips for your application 🫡

    Highlight Relevant Experience: Make sure to emphasise your hands-on experience in plumbing, carpentry, plastering, and flooring. Use specific examples from previous roles to demonstrate your competence in these trades.

    Showcase Customer Service Skills: Since the role requires excellent customer service, include examples of how you've successfully interacted with clients or tenants in past positions. This will show that you can deliver high-quality service.

    Tailor Your CV: Customise your CV to align with the job description. Highlight your NVQ Level 2 in plumbing and any other relevant qualifications or certifications that match the criteria outlined in the job posting.

    Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're the perfect fit for the Multi Skilled Operative role. Mention your ability to work both independently and as part of a team, and express your enthusiasm for the position.

    How to prepare for a job interview at Mears

    ✨Showcase Your Skills

    Make sure to highlight your experience in plumbing, carpentry, flooring, and plastering during the interview. Prepare specific examples of past projects where you successfully applied these skills, as this will demonstrate your competence and versatility.

    ✨Emphasise Teamwork

    As a Multi Skilled Operative, being a great team player is crucial. Be ready to discuss how you've collaborated with others in previous roles, and share instances where your teamwork led to successful outcomes. This will show that you can work well within their dedicated team.

    ✨Demonstrate Customer Service Skills

    Excellent communication and customer service skills are key for this role. Prepare to discuss how you've handled customer interactions in the past, especially in challenging situations. This will illustrate your ability to deliver high-quality service to tenants.

    ✨Prepare for Safety and Quality Standards

    Familiarise yourself with relevant safety and quality control standards in the refurbishment industry. Be prepared to discuss how you ensure compliance with these standards in your work, as this will show your commitment to safety and quality in every task.

    Multi Skilled Operative
    Mears
    Location: Dover
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