Mears is seeking a Customer Success Advisor to join our team supporting a key client. You will own customer complaints from logging to resolution, working with internal teams, subcontractors and external stakeholders to analyse trends and provide insight to improve service delivery.
You will ensure timely communication, maintain accurate records and support customer engagement initiatives, while upholding compliance with processes and procedures.
#J-18808-LjbffrCustomer Success Advisor — Insight & Resolution Lead in Manchester employer: Mears
As a leading employer in the healthcare sector, we offer our Commercial Gas Engineers a competitive salary of up to £50,000 a year, alongside a supportive work culture that prioritises employee well-being and professional development. Working within the Kent and Medway NHS sites, you will benefit from a collaborative environment that encourages growth and innovation, ensuring that your contributions make a meaningful impact on the community.
