At a Glance
- Tasks: Join our Repairs and Maintenance team to keep properties in top shape with hands-on tasks.
- Company: Mears, a community-focused company that values teamwork and reliability.
- Benefits: Enjoy 25 days annual leave, fun events, discounts, and family-friendly policies.
- Why this job: Make a real difference in your community while developing practical skills and gaining experience.
- Qualifications: Basic maintenance experience and a passion for customer service are essential.
- Other info: Flexible working environment with opportunities for personal growth and volunteering.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a skilled and dependable General Operative to join our Repairs and Maintenance team following a recent internal promotion. This is a hands-on role requiring a mix of practical ability, customer service, and teamwork. You’ll be responsible for a wide range of tasks that help maintain our properties to a high standard.
Role Responsibilities & Criteria:
- Install fixtures such as curtains, blinds and door handles, drawing on basic maintenance experience and a keen eye for detail.
- Carry out 3 stage mould treatment, which requires strong organisational skills and a sense of pride in presentation.
- Replace light bulbs and check smoke alarms, showing a proactive approach and commitment to safety standards.
- Support cleaning and waste collection duties (training provided), with flexibility and a willingness to learn new skills.
- Work collaboratively within the Repairs and Maintenance team, where strong teamwork and reliability are essential.
- Deliver excellent customer service across all tasks, maintaining a professional and customer-focused attitude.
- Communicate effectively with colleagues and residents, using clear verbal communication and good interpersonal skills.
- Make decisions and solve problems independently when needed, demonstrating confidence and initiative.
- Maintain high standards of safety, quality and cost control, with a methodical and dependable approach to work.
Benefits we can offer you:
- 25 days annual leave plus bank holidays.
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies.
- Access to EAP Counselling sessions.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points.
Maintenance Operative employer: Mears
Contact Detail:
Mears Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Get your hands dirty! If you’ve got some practical skills, show them off. Whether it’s fixing a light bulb or installing a curtain, demonstrate your ability to tackle tasks head-on. We love seeing candidates who can roll up their sleeves and get stuck in!
✨Tip Number 2
Teamwork makes the dream work! Make sure to highlight your experience working with others. Share examples of how you’ve collaborated in past roles, as we’re all about strong teamwork here at StudySmarter. Remember, we want to see that you can fit right into our Repairs and Maintenance team.
✨Tip Number 3
Customer service is key! When you’re chatting with us, don’t forget to mention any experience you have in providing excellent customer service. We’re looking for someone who can maintain a professional attitude while interacting with residents and colleagues alike.
✨Tip Number 4
Be proactive and show initiative! We want to hear about times when you’ve taken the lead on a task or solved a problem independently. This role requires a methodical approach, so let us know how you keep things organised and running smoothly. And remember, apply through our website for the best chance!
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your practical skills and any relevant experience in maintenance. We want to see how you can contribute to our Repairs and Maintenance team, so don’t hold back!
Be Customer-Focused: Since this role involves a lot of interaction with residents, it’s crucial to demonstrate your customer service skills. Share examples of how you've provided excellent service in the past.
Teamwork is Key: We value collaboration, so mention any experiences where you’ve worked well in a team. Show us that you can communicate effectively and support your colleagues.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way for us to review your application and get you on board!
How to prepare for a job interview at Mears
✨Know Your Stuff
Make sure you brush up on your practical skills related to maintenance tasks. Be ready to discuss your experience with installing fixtures, carrying out mould treatments, and any other relevant hands-on work. This will show that you’re not just a talker but someone who can get the job done.
✨Show Off Your Team Spirit
Since teamwork is key in this role, think of examples where you've successfully collaborated with others. Whether it’s a project at work or a community initiative, be prepared to share how you contributed to a team effort and what you learned from it.
✨Customer Service Counts
This role requires a strong customer service focus, so be ready to discuss how you’ve handled customer interactions in the past. Think about times when you went above and beyond to ensure satisfaction, and be sure to highlight your communication skills.
✨Safety First!
Demonstrating a commitment to safety standards is crucial. Prepare to talk about how you’ve maintained safety in previous roles, whether it’s checking smoke alarms or following safety protocols. Showing that you take safety seriously will definitely impress your interviewers.