At a Glance
- Tasks: Deliver high-quality repairs across various trades in occupied homes.
- Company: Join a community-focused company dedicated to improving social housing standards.
- Benefits: Enjoy 25 days annual leave, staff perks, and a fun annual celebration.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in multiple trades and excellent customer service skills required.
- Other info: Dynamic role with opportunities for volunteering and career growth.
The predicted salary is between 30000 - 42000 £ per year.
We’re on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy responsive repairs contract in London Borough of Ealing. This is a dynamic, hands-on role where you’ll be responsible for delivering high-quality repairs and maintenance across a range of trades, ensuring residents’ homes are safe, functional, and well cared for. You’ll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success. With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.
Duties:
- Carry out day-to-day responsive repairs across void social housing properties
- Replacing or repairing skirting boards, architraves, and internal door frames
- Installing and adjusting kitchen units, worktops, and cupboard doors
- Repairing or replacing internal doors, handles, locks, and hinges
- Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
- Carrying out patch plastering and making good, damaged walls or ceilings
- Completing wall and floor tiling repairs, including grouting and sealing
- Painting and decorating to a professional finish following repair works
- Ensuring all repairs are completed safely, efficiently, and to a high standard
- Working in occupied properties with sensitivity to residents’ needs and privacy
- Participating in out-of-hours emergency repair rota as required
- Reporting any further works, safeguarding concerns, or property issues beyond scope
- Deliver excellent customer service while working in residents' homes
- Accurately record job details, materials used, and completion notes using handheld devices or job sheets
- Maintain tools, equipment, and company vehicle in good working order
- Manage daily workload efficiently to meet service level targets
Role Criteria:
- Previous experience in plastering
- Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
- Full UK driving licence
- Ability to work independently and manage workload effectively
- Strong fault-finding and problem-solving skills
- Excellent customer service skills, with experience working in occupied homes
- Good understanding of health and safety regulations and safe working practices
- Ability to use handheld devices or job management systems to record work
- Willingness to participate in out-of-hours emergency rota
Benefits we can offer you:
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies
- Company Van, Fuel Card, and Uniform
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Multi Skilled Operative in Maidstone employer: Mears
Contact Detail:
Mears Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Operative in Maidstone
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience in the trades mentioned in the job description. Whether it's volunteering or helping out friends, showing that you can actually do the work will set you apart.
✨Tip Number 2
Network like a pro! Reach out to people in the industry through social media or local events. You never know who might have a lead on a job or can give you insider tips on what employers are looking for.
✨Tip Number 3
Show off your customer service skills! Since you'll be working in residents' homes, make sure to highlight any experience you have in dealing with customers. A friendly attitude goes a long way in this role.
✨Tip Number 4
Apply through our website! We want to see your application and get you on board. Make sure to tailor your CV and cover letter to reflect your multi-skilled experience and passion for making a difference in the community.
We think you need these skills to ace Multi Skilled Operative in Maidstone
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience across multiple trades in your application. We want to see how your skills in carpentry, plumbing, plastering, and tiling can make a difference in our team!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Multi Skilled Operative role. We love seeing candidates who take this extra step.
Be Yourself: Let your personality shine through in your written application. We’re looking for someone reliable and passionate, so don’t be afraid to show us what makes you tick and why you’re excited about this opportunity!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Mears
✨Know Your Trades
Brush up on your skills across carpentry, plumbing, plastering, and tiling. Be ready to discuss specific examples of repairs you've completed in these areas. This shows you’re not just versatile but also experienced.
✨Customer Service Matters
Prepare to talk about your approach to customer service, especially when working in occupied homes. Share stories where you’ve gone the extra mile to ensure residents felt comfortable and satisfied with your work.
✨Problem-Solving Scenarios
Think of a few tricky repair situations you’ve faced and how you resolved them. Being able to demonstrate your fault-finding and problem-solving skills will impress interviewers looking for a Multi-Skilled Operative.
✨Health and Safety Knowledge
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to discuss how you ensure safe working practices while on the job, as this is crucial for both you and the residents.