Helpdesk & Contracts Operations Lead

Helpdesk & Contracts Operations Lead

Full-Time 33000 - 33000 £ / year (est.) No working from home possible
Mears

At a Glance

  • Tasks: Lead the helpdesk team and ensure top-notch service delivery.
  • Company: Join Mears, a national contractor with a focus on excellence.
  • Benefits: Earn up to £33,000 plus benefits and career growth opportunities.
  • Other info: Full-time role with a supportive work environment.
  • Why this job: Make a real difference in client satisfaction and team success.
  • Qualifications: Experience in helpdesk operations and strong leadership skills.

The predicted salary is between 33000 - 33000 £ per year.

Mears is seeking a Helpdesk Team Leader to oversee contracts in Thurrock.

This full-time role runs Monday to Friday, 08:00-17:00, with a 42.5-hour week.

You will coordinate helpdesk operations, liaise with clients and subcontractors, and drive service excellence while ensuring SLA compliance.

Salary up to £33,000 per annum, with benefits and opportunities to contribute to a national contractor environment. Entitlement to work in the UK is required.

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Helpdesk & Contracts Operations Lead employer: Mears

As a leading employer in the healthcare sector, we offer our Commercial Gas Engineers a competitive salary of up to £50,000 a year, alongside a supportive work culture that prioritises employee well-being and professional development. Working within the Kent and Medway NHS sites, you will benefit from a collaborative environment that encourages growth and innovation, ensuring that your contributions make a meaningful impact on the community.

Mears

Contact Details:

Mears Recruitment Team

We think you need these skills to ace Helpdesk & Contracts Operations Lead

Helpdesk Operations Management
Client Liaison
Subcontractor Coordination
Service Excellence
SLA Compliance
Team Leadership
Communication Skills