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- Tasks: Schedule and monitor repairs while ensuring top-notch customer service.
- Company: Leading provider of repairs and maintenance services with a local focus.
- Benefits: 25 days annual leave, excellent pension scheme, and staff perks.
- Why this job: Join a dynamic team and make a real difference in the community.
- Qualifications: Strong organisational skills and effective communication abilities.
- Other info: Full-time role based in Brentwood with great career potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading provider of repairs and maintenance services is seeking an organised Planner to join their local repairs team. The ideal candidate will ensure efficient scheduling of repairs and support a customer-focused service.
Key responsibilities include:
- Monitoring jobs
- Communicating effectively with operatives and residents
- Assisting with reporting
Benefits include:
- 25 days annual leave
- A leading pension scheme
- Staff perks
This role is full time and based in Brentwood.
Repairs Scheduler & Planner – Customer‑Focused Ops Lead in Gillingham employer: Mears
Contact Detail:
Mears Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Scheduler & Planner – Customer‑Focused Ops Lead in Gillingham
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Repairs Scheduler & Planner, you'll need to effectively communicate with operatives and residents. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be proactive during interviews. Prepare questions that demonstrate your understanding of the role and how you can contribute to a customer-focused service. This shows you're not just there to answer questions but to engage in a meaningful conversation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Repairs Scheduler & Planner – Customer‑Focused Ops Lead in Gillingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and experience in scheduling. We want to see how you can bring a customer-focused approach to the role, so don’t forget to mention any relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Repairs Scheduler & Planner role. Share specific examples of how you've effectively communicated with teams and customers in the past.
Showcase Your Communication Skills: Since this role involves a lot of communication with operatives and residents, make sure to highlight your strong communication skills in your application. We love candidates who can convey information clearly and build relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Mears
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Repairs Scheduler & Planner. Familiarise yourself with the key tasks like monitoring jobs and communicating with operatives and residents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As an organised Planner, it's crucial to highlight your organisational skills during the interview. Prepare examples of how you've successfully managed schedules or coordinated tasks in previous roles. This will give the interviewer confidence in your ability to handle the demands of the job.
✨Emphasise Customer Focus
Since this role is customer-focused, be ready to discuss how you've prioritised customer service in past positions. Share specific instances where you went above and beyond to meet customer needs, as this will align perfectly with the company's values and expectations.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team and the company culture. This shows that you're not only interested in the job but also in how you can fit into their environment. It’s a great way to engage with the interviewer and leave a lasting impression.
