Multi Skilled Operative in Derby
Multi Skilled Operative

Multi Skilled Operative in Derby

Derby Full-Time 36000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Carry out plumbing repairs and maintenance in occupied social housing properties.
  • Company: Join Mears, a company dedicated to improving housing standards.
  • Benefits: Enjoy 25 days annual leave, a company van, and discounts on groceries.
  • Why this job: Make a real difference in the community while developing your skills.
  • Qualifications: Experience in plumbing and carpentry, with strong customer service skills.
  • Other info: Dynamic team environment with opportunities for volunteering and career growth.

The predicted salary is between 36000 - 48000 £ per year.

Annual salary: up to £42,840.00

Location: Derby

Contract: Full Time Permanent

Salary up to £42,840 per annum, plus company van & fuel card

42.5 hours per week (8-5 Monday- Friday)

A bit about our branch, the Task Team (Central), along with our South Team (Based in Essex) and our North Team (Based in Durham): Our team helps mobilise, demobilise and support contracts throughout the whole of Mears. We provide support for contracts that are understaffed, have works in progress that need reducing. We mainly carry out repairs on Day to Day/Response works, but we are occasionally used for Voids and Planned also. This means we can work on any contract within Mears who needs assistance. Our main areas for works are: Birmingham, Coventry, Derby, Leicester, Nottingham and Stoke on Trent along with surrounding areas, with sometimes staying away/travelling to assist on contracts.

With the Task Team (Central) we are looking to mobilise 12 Operatives, 1 Planner and 1 Supervisor to create this new branch within Mears and help assist branches that need it. We are looking to hold 1st interviews over Microsoft Teams from 2nd February until 13th February. If you are then successful, can you please have availability for 2nd interviews/presentation at our Milton Keynes office on 23rd/24th February. We will then look to mobilise the team in early April.

We’re looking for an experienced and dependable Plumber to join our expanding team, supporting a busy responsive repairs contract in Derby. This is a practical, hands-on role where you’ll be responsible for carrying out a wide range of plumbing repairs and maintenance tasks in occupied social housing properties. From fixing leaks and replacing taps to diagnosing more complex issues with heating systems or drainage, you’ll be the go-to expert for keeping homes safe, functional, and comfortable. You’ll be working directly with residents, so a professional approach and strong customer service skills are essential. With a steady flow of work and a commitment to improving housing standards, this is a great opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone who takes pride in their work, solves problems efficiently, and gets the job done right the first time.

Duties:

  • Carry out responsive plumbing repairs in occupied properties
  • Diagnose and repair leaks, blockages, and drainage issues
  • Replace taps, toilets, cisterns, basins, and other sanitary ware
  • Repair or replace pipework, valves, and fittings
  • Investigate and resolve issues with hot water systems and radiators
  • Ensure all work complies with current plumbing regulations and health and safety standards
  • Record job details, materials used, and completion notes using handheld devices or job sheets
  • Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
  • Maintain tools, equipment, and company vehicle in good working order
  • Work respectfully in residents’ homes, maintaining a clean and safe environment
  • Identify and report any additional works, safeguarding concerns, or property issues
  • Participate in the out-of-hours emergency rota when required
  • Adhere to all health and safety policies and procedures
  • Provide high levels of customer care at all times

Role Criteria:

  • Proven experience in domestic repairs and maintenance in a plumbing position
  • Experience in Carpentry repairs and maintenance
  • Full UK driving licence
  • Ability to work independently and manage workload effectively
  • Strong fault-finding and problem-solving skills
  • Excellent customer service skills, with experience working in occupied homes
  • Good understanding of health and safety regulations and safe working practices
  • Ability to use handheld devices or job management systems to record work
  • Willingness to participate in out-of-hours emergency rota

Benefits we can offer you:

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
  • Family friendly policies
  • Company Van, Fuel Card, and Uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Multi Skilled Operative in Derby employer: Mears

Mears is an exceptional employer that prioritises employee well-being and community impact, offering a competitive salary of up to £42,840 per annum along with a company van and fuel card. Our supportive work culture fosters professional growth through hands-on experience in plumbing repairs within occupied social housing, while our commitment to social value allows employees to engage in meaningful volunteering opportunities. With 25 days of annual leave, family-friendly policies, and various staff perks, Mears is dedicated to creating a rewarding and fulfilling workplace for all team members.
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Contact Detail:

Mears Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Multi Skilled Operative in Derby

✨Tip Number 1

Get your game face on for those interviews! Research Mears and the Task Team, so you can show off your knowledge and enthusiasm. We want to see that you’re not just another candidate but someone who genuinely cares about making a difference in the community.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your plumbing experience and how it relates to the role. We want to hear about your problem-solving skills and how you’ve tackled challenges in the past.

✨Tip Number 3

Dress to impress! Even if it’s a virtual interview, make sure you look professional. It shows respect for the opportunity and helps you feel more confident. We’re all about that first impression!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about joining the Mears team!

We think you need these skills to ace Multi Skilled Operative in Derby

Plumbing Repairs
Leak Diagnosis
Drainage Issue Resolution
Sanitary Ware Replacement
Pipework Repair
Hot Water System Troubleshooting
Health and Safety Compliance
Customer Service Skills
Fault-Finding Skills
Carpentry Repairs
Handheld Device Proficiency
Workload Management
Emergency Response Participation
Professionalism in Resident Interactions

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your plumbing experience and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your customer service skills and how you take pride in your work – we love that!

Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. No need for fluff!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at Mears

✨Know Your Plumbing Stuff

Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss specific repairs you've handled, especially in occupied homes. They’ll want to know about your experience with leaks, blockages, and any complex issues you've tackled.

✨Show Off Your Customer Service Skills

Since you'll be working directly with residents, it's crucial to demonstrate your customer service skills. Think of examples where you've gone above and beyond for a client or resolved a tricky situation. This will show that you can maintain professionalism while being hands-on.

✨Be Ready for Practical Questions

Expect some practical questions or scenarios during the interview. They might ask how you'd handle a specific plumbing issue or how you ensure safety while working. Prepare by thinking through your problem-solving process and how you prioritise health and safety.

✨Familiarise Yourself with Mears

Do a bit of homework on Mears and their values. Understanding their commitment to improving housing standards and community impact will help you align your answers with what they’re looking for. It shows you're genuinely interested in being part of their team.

Multi Skilled Operative in Derby
Mears
Location: Derby
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  • Multi Skilled Operative in Derby

    Derby
    Full-Time
    36000 - 48000 £ / year (est.)
  • M

    Mears

    1000+
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