At a Glance
- Tasks: Manage customer feedback and engagement to enhance service delivery.
- Company: Join Mears Group, a leader in customer success and community engagement.
- Benefits: Enjoy a permanent role with competitive benefits and a supportive work environment.
- Other info: Collaborate with stakeholders and operational teams in a dynamic atmosphere.
- Why this job: Be the voice of the customer and drive meaningful change in service delivery.
- Qualifications: Strong background in customer service and experience in a service-led environment.
The predicted salary is between 30000 - 40000 £ per year.
Mears Group is seeking a Customer Success Co-ordinator in London to manage customer feedback and engagement while ensuring KPIs are met. This permanent, full-time position plays a critical role in advocating for customer needs and improving service delivery across contracts.
The ideal candidate will have a strong background in customer service and experience in a service-led environment, working closely with stakeholders and operational teams.
The role offers an engaging work atmosphere with decent benefits.
Customer Success & Community Engagement Lead employer: Mears
Mears Group is an excellent employer, offering a vibrant work culture in London that prioritises employee engagement and customer advocacy. With a strong focus on professional development, employees benefit from comprehensive training and growth opportunities, alongside competitive benefits that enhance work-life balance. Joining Mears means being part of a dedicated team committed to delivering exceptional service and making a meaningful impact in the community.
