About the Role
As a Multi Skilled Operative, you will carry out a wide range of repairs, maintenance and installation work across social housing properties. The role focuses primarily on plumbing activities while also requiring skills across several additional trades. You will be responsible for completing work to a high standard, maintaining accurate records and providing excellent customer service within residents' homes.
:
- Carry out repairs across tenanted and void social housing properties
- Complete plumbing repairs including leak repairs and replacement of kitchen and bathroom taps
- Install new bathrooms and complete bathroom refurbishment works
- Undertake partial kitchen installations and replacement kitchen and bathroom panels
- Carry out first and second fix carpentry works
- Complete wall and floor tiling repairs and installations
- Undertake patch painting and associated finishing works
- Accurately record job details, materials used and completion information
- Maintain tools, equipment and company vehicle in good working order
- Participate in the out-of-hours emergency repair rota as required
- Report safeguarding concerns, property issues and further works identified during visits
- Deliver excellent customer service while working in residents' homes
Key Criteria:
- Proven plumbing experience
- Experience across at least three additional trades
- Ability to carry out multi-trade repairs and maintenance work independently
- Full UK driving licence
- Own hand tools
- Experience working within social housing environments desirable
- Relevant trade qualification desirable
- Knowledge of damp and mould issues and associated legislation desirable
- Strong customer service and communication skills
- Ability to manage workload effectively and work to service targets
Benefits
- 25 days annual leave plus bank holidays
- Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (4 weeks full pay) and adoption leave
- Employee Assistance Programme - free confidential support and counselling available
- Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering leave – up to two days per year to support community initiatives
- Cycle to Work Scheme
- Share save scheme
- Recognition and long service awards
- Buy up to 5 days holiday each year depending on length of service
- Learning and development opportunities
- Career progression opportunities across Mears Group
- Occupational health support
- Green car scheme with Tusker after successful probation period
- Be part of an inclusive workplace with access to a range of colleague networks and support groups focused on diversity, wellbeing and career development. From Disability, Pride (LGBTQ+) and Ethnic Diversity networks to Women in Leadership, the Women Operative Support Group, Women's Health, Men's Mental Health and Armed Forces communities, these groups provide opportunities for support, connection and professional development across our diverse workforce.
- Company Sick Pay
- Life Assurance (1x annual salary)
- Company pension scheme with Peoples Pension, 5% employee and 3% employer pension contribution
- Commercial vehicle and fuel card
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Multi Skilled Operative in Crawley Down employer: Mears
As a leading employer in the healthcare sector, we offer our Commercial Gas Engineers a competitive salary of up to £50,000 a year, alongside a supportive work culture that prioritises employee well-being and professional development. Working within the Kent and Medway NHS sites, you will benefit from a collaborative environment that encourages growth and innovation, ensuring that your contributions make a meaningful impact on the community.
