At a Glance
- Tasks: Manage housing repairs and maintenance, ensuring top-notch service delivery and compliance.
- Company: Join Mears Group, a leader in social housing repairs with a community-focused mission.
- Benefits: Enjoy 25 days leave, private medical care, and a fun annual celebration!
- Other info: Great opportunities for professional growth and community volunteering.
- Why this job: Make a real difference in communities while advancing your career in a supportive environment.
- Qualifications: Experience in managing repairs contracts and strong people management skills required.
The predicted salary is between 40000 - 50000 £ per year.
Annual salary: up to £48,526.00
Location: Evesham
Salary: £48,526.00 plus car allowance
Contract Start Date: July 2026
Contract Type: Full-time, Permanent
Join us on our new, exciting contract. Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment.
Due to upcoming mobilisation activity, we are looking for experienced Service/Contract Managers across South Worcestershire, North Gloucestershire, and surrounding areas.
Role Responsibilities:
- Management of all aspects of operational and commercial delivery for responsive repairs and voids programmes, ensuring overall contract performance aligns with contractual commitments and agreed company and client protocols, whilst delivering works within agreed response and turnaround times.
- Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures, Mears values, and quality assurance accreditations.
- Demonstrate, maintain, and monitor the company’s commitment to best practice, legislation, codes of practice, and good working practices relevant to all work activities.
- End-to-end management of responsive repairs, void properties, and high-risk properties across a range of occupied and unoccupied homes.
- Line management of supervisors, including performance reviews, one-to-ones, and daily briefings.
- Oversight of KPIs, reporting, void turnaround performance, and service delivery standards across repairs and voids activities.
- Handling client queries and managing resident complaints effectively throughout repairs and voids delivery.
- Supporting and engaging operatives and branch teams to achieve high-quality repairs and voids outcomes.
Key Criteria:
- Experience managing responsive repairs and/or voids contracts within the social housing sector.
- Experience in budget management.
- Experience in performance reporting and KPI management.
- Experience in people management.
- Ability to provide evidence of contract performance, service delivery, and operational efficiency.
- Workable technical knowledge of social housing repairs, voids, and maintenance.
- Full valid driving licence.
Benefits:
- 25 days annual leave plus bank holidays.
- Enhanced Pension.
- Private medical care.
- Car Allowance.
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies.
Contract Manager in Charlton employer: Mears
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StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Charlton
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Contract Manager at Mears!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Mears or be willing to refer you for that Contract Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Mears who’s on the lookout for their next Contract Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Contract Manager role at Mears!
We think you need these skills to ace Contract Manager in Charlton
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Mears. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Mears
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Mears. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
