Mears Group is seeking a Customer Liaison Officer in Birmingham to support our planned maintenance programmes within social housing. You will deliver front-line customer service, coordinate communications, attend appointments, and keep residents informed throughout works.
You will work with local teams to ensure high standards, manage expectations, handle enquiries, and contribute to positive customer outcomes while complying with KPIs and safety requirements.
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Resident Experience Liaison Specialist in Birmingham employer: Mears
As a leading employer in the healthcare sector, we offer our Commercial Gas Engineers a competitive salary of up to £50,000 a year, alongside a supportive work culture that prioritises employee well-being and professional development. Working within the Kent and Medway NHS sites, you will benefit from a collaborative environment that encourages growth and innovation, ensuring that your contributions make a meaningful impact on the community.
