At a Glance
- Tasks: Schedule operatives and subcontractors to ensure timely repairs and effective resource use.
- Company: Join a dynamic team at Mears, committed to community and service excellence.
- Benefits: Enjoy 25 days annual leave, staff perks, and volunteering opportunities.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in residents' lives while developing your planning skills.
- Qualifications: Experience in scheduling, strong IT skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Duties
- Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time.
- Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.
- Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.
- Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.
- Work closely with administrators, supervisors, and contractors to ensure a seamless service.
- Cover for other planners when needed and attend meetings or training sessions as required.
- Follow company policies and Health & Safety requirements at all times.
- Assist with reporting and performance monitoring to ensure KPIs and targets are met.
- Help prioritise emergency and urgent jobs to minimise disruption for residents.
- Maintain accurate records, data, and documentation for audits and compliance.
- Support continuous service improvements by suggesting ways to streamline planning and scheduling.
- Provide general administrative support to the repairs team when required
- Role Criteria
- Experience in the above role with similar or the same duties
- Experience working in a fast-paced, pressurised environment
- Strong IT skills with the ability to use job management and scheduling systems
- Excellent time management, organisational, and communication skills
- A customer-first approach with the ability to handle challenging situations
- Knowledge of repairs and maintenance processes
- Experience scheduling and planning multi-trade repairs using an ICT appointing tool
Benefits we can offer you
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Family friendly policies
- Access to EAP Counselling sessions
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
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Planner in Birmingham employer: Mears
As a leading employer in the healthcare sector, we offer our Commercial Gas Engineers a competitive salary of up to £50,000 a year, alongside a supportive work culture that prioritises employee well-being and professional development. Working within the Kent and Medway NHS sites, you will benefit from a collaborative environment that encourages growth and innovation, ensuring that your contributions make a meaningful impact on the community.
