Annual salary: up to £29,232.02; Position: Administrator; Location: Wakefield – office based; Contract: Full time, Permanent; Hours: 42.5 hours per week, Monday – Friday, 8am – 5pm.
Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears works in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.
About The Role
We are looking for an Administrator to join our team, providing essential back‑office support to help deliver a high‑quality service to our customers and service users. This is a key role within the regional team, ensuring information is processed accurately and efficiently to support front line operations. You will play an important part in keeping systems up to date, coordinating administrative activity and supporting colleagues to ensure services are delivered smoothly and within agreed timeframes. The role will provide comprehensive administrative support to front line teams, ensuring accurate data management and effective coordination of property inspection activity.
Key Responsibilities
- Supporting the administration process to ensure accurate and timely recording of information
- Processing and inputting data across internal systems
- Supporting the control and coordination of property inspections
- Providing administrative support across functions within the regional team
- Ensuring records and IT data are accurate, up to date and compliant with contractual requirements
- Supporting customer and service user communication within agreed timescales
- Working collaboratively with colleagues to deliver an exceptional customer experience
- Supporting ad hoc tasks and providing cover for colleagues when required
Key Criteria
- Previous administrative experience
- IT literate with the ability to work confidently with systems and data
- Strong organisation and time management skills
- Good written and verbal communication skills
- Customer focused approach
- Ability to work independently and as part of a team
Benefits
- 25 days annual leave plus bank holidays
- Leading pension scheme
- Annual Mears Fun Day – our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
- Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Family friendly policies
Legal & Equal Opportunity
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require relevant identification, including proof of address, references, a valid passport and proof that you have lived in the UK for the last five years.
Apply below or to discuss your application further; contact: Beth Dunford (beth.dunford@mearsgroup.co.uk).
