Transport Manager

Annual salary: up to £48,000.00

Location: Enfield

Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am – 5pm

Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears works in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.

About the Role:

We are looking for an experienced Transport Manager to lead and oversee the delivery of a national transport service within a fast paced and evolving environment. This is a key leadership role with responsibility for ensuring a high quality, compliant and customer focused service across a geographically dispersed network. Working as part of a central service delivery function, you will manage regional transport operations and a central administration team, ensuring resources, systems and processes are aligned to deliver consistent performance and contractual compliance.

As Transport Manager, you will have overall responsibility for the effective management and coordination of national transport services, working closely with regional teams and internal stakeholders to ensure a reliable and responsive service.

• Managing the national transport operation to ensure smooth day to day delivery
• Leading and supporting regional transport officers and a central administration team
• Managing the planning and allocation of transport resources across a national network
• Ensuring compliance with contractual, financial and operational requirements
• Maintaining accurate records, data and reporting to support performance management and KPIs
• Identifying and managing operational risks, escalating issues where required
• Building strong working relationships with internal teams, third parties and external stakeholders
• Driving a culture of continuous improvement, ownership and accountability
• Ensuring a customer focused approach that is culturally aware and sensitive to individual needs
• Supporting wider business projects and providing cover as required

Role Criteria:

• Proven experience managing and leading teams
• Proven experience of supplier management
• Experience of Fleet/Vehicle Management
• Experience managing a service delivery or call centre environment
• Experience of logistical planning and coordination
• Strong analytical skills with good attention to detail
• Commercial awareness and Reporting
• Excellent communication and relationship building skills
• IT literate with the ability to work with systems and data
• Proactive approach with the ability to work collaboratively across teams

Benefits we can offer you:

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.