At a Glance
- Tasks: Be the go-to person for tenants, handling repairs and inquiries with care.
- Company: Join Mears Group, a supportive team in Tonbridge dedicated to excellent service.
- Benefits: Enjoy a permanent role with a stable 42.5-hour week and competitive pay.
- Other info: Opportunity to grow in a dynamic environment focused on teamwork.
- Why this job: Make a real difference in people's lives by providing essential support.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
Mears Group in Tonbridge is seeking a Customer Service Advisor to be the first point of contact for tenants, handling calls and emails about repairs, appointments, and general enquiries.
You will raise and update jobs, liaise with clients, suppliers, and subcontractors, and provide empathetic, responsive service while meeting deadlines and service standards.
This is a permanent role with a 42.5-hour week and a focus on accuracy and calm professionalism.
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Tenant Support Specialist — Repairs & Inquiries in Tonbridge employer: Mears Group
Mears Group is an excellent employer, offering a supportive work culture that prioritises safety and compliance in the field. With generous benefits such as a company van, fuel card, and 25 days of annual leave plus bank holidays, employees are encouraged to maintain a healthy work-life balance while growing their skills in a dynamic environment across Northeast England.
