Frontline Social Housing Customer Liaison in Rotherham
Frontline Social Housing Customer Liaison

Frontline Social Housing Customer Liaison in Rotherham

Rotherham Full-Time 28335 - 28335 £ / year (est.) No home office possible
Mears Group

At a Glance

  • Tasks: Deliver top-notch customer service and build strong relationships in social housing.
  • Company: Join Mears Group, a leader in social housing maintenance.
  • Benefits: Earn up to £28,335.59, enjoy a company van, and 25 days annual leave.
  • Other info: Full-time role with opportunities for personal and professional growth.
  • Why this job: Make a real difference in the community while developing your career.
  • Qualifications: Experience in social housing and excellent communication skills required.

The predicted salary is between 28335 - 28335 £ per year.

Mears Group is seeking a Customer Liaison Officer in Rotherham. This full-time position involves working on planned maintenance programs in social housing, delivering excellent customer service, and building strong relationships.

Ideal candidates will have experience in social housing and excellent communication skills.

Benefits include:

  • A salary up to £28,335.59
  • A company van
  • 25 days of annual leave plus bank holidays

Join us in making a positive impact in the community.

Frontline Social Housing Customer Liaison in Rotherham employer: Mears Group

Mears Group is an excellent employer that prioritises community impact and employee satisfaction. With a supportive work culture, opportunities for professional growth, and benefits such as a competitive salary, a company van, and generous annual leave, we empower our Customer Liaison Officers to excel in their roles while making a meaningful difference in social housing. Join us in Rotherham and be part of a team that values your contributions and fosters strong relationships within the community.
Mears Group

Contact Detail:

Mears Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Frontline Social Housing Customer Liaison in Rotherham

✨Tip Number 1

Network like a pro! Reach out to people in the social housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for interviews by researching Mears Group and understanding their values. We want to see how you can contribute to their mission of making a positive impact in the community. Tailor your answers to show you’re the perfect fit!

✨Tip Number 3

Practice your communication skills! As a Customer Liaison Officer, you’ll need to convey information clearly and build rapport with customers. Role-play common scenarios with friends or family to boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Frontline Social Housing Customer Liaison in Rotherham

Customer Service
Communication Skills
Relationship Building
Experience in Social Housing
Planned Maintenance Knowledge
Problem-Solving Skills
Teamwork
Community Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in social housing and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in social housing and how you can contribute to our mission. Keep it friendly and professional – we love a personal touch!

Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!

How to prepare for a job interview at Mears Group

✨Know Your Stuff

Make sure you brush up on your knowledge of social housing and the specific challenges it faces. Familiarise yourself with Mears Group's values and recent projects. This will show that you're genuinely interested and ready to contribute.

✨Showcase Your Communication Skills

As a Customer Liaison Officer, communication is key. Prepare examples from your past experiences where you've successfully resolved customer issues or built strong relationships. Practising these scenarios can help you articulate your skills clearly during the interview.

✨Demonstrate Your Problem-Solving Abilities

Think of situations where you've had to tackle challenges in social housing or customer service. Be ready to discuss how you approached these problems and what the outcomes were. This will highlight your ability to think on your feet and provide excellent service.

✨Ask Thoughtful Questions

Prepare some insightful questions about the role and the company culture at Mears Group. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Questions about team dynamics or future projects can be great conversation starters.

Frontline Social Housing Customer Liaison in Rotherham
Mears Group
Location: Rotherham

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