At a Glance
- Tasks: Support vulnerable clients to avoid homelessness and secure stable accommodation.
- Company: Mears Housing Management provides essential housing services across the UK, focusing on community well-being.
- Benefits: Enjoy 25 days annual leave, a company car, and discounts on groceries and holidays.
- Other info: Join a diverse team committed to social mobility and community impact.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience with vulnerable groups and a qualification in support or mental health services required.
The predicted salary is between 24600 - 32800 £ per year.
Annual salary: up to £28,917.00
Resident Welfare Officer
Covering Barrow in Furness/Workington/Carlisle
Full-time, permanent position, offering a Salary of up to £28,917, plus a company car!
Mears Housing Management are seeking Resident Welfare Officers to support the delivery of a new service designed to enable a vulnerable client group, avoid homelessness and move into settled accommodation. Pastoral, floating support will be required to support the management and sustainment of interimaccommodationandto support apathway to settled accommodation.
The Role
Forms part of afront-linedeliveryteam providing accommodation and support through-
- Responsibility to assess, record and plan welfare and support needs for each client assigned to you.
- In line with Mears Equality, Diversity and Inclusion policy, delivery of welfare and support services to our service users ensuring a tailored approach to meet individual needs whilst being culturally aware and sensitive of circumstances.
- Delivery of welfare and support services to ensure full contractual compliance and successful outcomes of all Key Performance Indicators and service delivery targets.
- Delivery of service through sign posting, direct referral, liaising with other agencies/organisations.
- Develop and build relationships with other support and service providers within region.
- Management and mitigation of service user well- being risk and escalation in line with policy and procedure.
- Delivery of service to ensure safeguarding and welfare are fully considered in line with processes.
- Maintaining boundaries and being resilient to ensure a professional and well define service is provided to meet the needs of the service users.
- Working collaboratively with Housing Managers to deliver a seamless service in meeting the individual and property needs of all our service users.
- Delivery of performance and service reporting as requested by line manager, escalating all risks and concerns to ensure full resolution
This role does come with a Company Car, as you will be expected to travel around different locations in the North West area.
Role Criteria
This role forms part of the front line service team who are delivering to a vulnerable client group.
You will also have -
- Demonstrable experience of working in a similar based role
- Experience of working with vulnerable and diverse client groups
- Exposure and experience of dealing with drug misuse, homelessness, mental health, ex offenders, trafficking
- A qualification in support or mental health work services
- Ability to identify individuals and family need and recognise the required support packages to maintain independence
- To communicate effectively with colleagues and clients.
- Ability to work under own initiative.
- You will be supportive, trustworthy, a good listener, approachable and empathetic to others by nature aswell as being patient, open, able to think on your feet with a strong desire to help others
- Full UK Driving License
About Mears
Mears currently employs around 6,000 people and provides services in every region of the UK. In partnership with our Housing clients, we maintain, repair and upgrade the homes of hundreds of thousands of people in communities from remote rural villages to large inner-city estates. Mears has extended its activities to provide broader housing solutions to solve the challenge posed by the lack of affordable housing and to provide accommodation and support for the most vulnerable.
We focus on long-term outcomes for people rather than short-term solutions and invest in innovations that have a positive impact on people\'s quality of life and on their communities\' social, economic and environmental wellbeing. Our innovative approaches and market leading positions are intended to create value for our customers and the people they serve while also driving sustainable financial returns for our providers of capital, especially our shareholders.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Benefits we can offer you
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Family friendly policies
- Company Car, Fuel Card and Uniform
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. To work on this contract, you need to have lived and worked in the UK for the last 5 years to pass all our security checks .
Apply below or to discuss your application further; contact:
Lauren Bellini (lauren.bellini@mearsgroup.co.uk)If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
#J-18808-LjbffrResident Welfare Officer in Carlisle employer: Mears Group
Mears Housing Management is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the vulnerable communities they serve. With a commitment to employee growth through training and volunteering opportunities, as well as benefits like a company car and generous annual leave, Mears fosters a rewarding environment for those dedicated to making a meaningful impact in the lives of others across Barrow in Furness, Workington, and Carlisle.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Welfare Officer in Carlisle
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Mears Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Mears Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Mears Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Mears Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Resident Welfare Officer in Carlisle
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Mears Group:Before hitting send, make sure to tailor your application specifically to Mears Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Mears Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
