At a Glance
- Tasks: Resolve front-line complaints and ensure client satisfaction for Mears Group.
- Company: Mears Group is a leading provider in social housing services.
- Benefits: Enjoy 25 days annual leave, volunteering leave, and perks through Mears Rewards.
- Other info: Candidates must have the right to work in the UK.
- Why this job: Join a reputable company focused on client satisfaction in West London.
- Qualifications: Strong communication and customer service skills are essential, along with social housing experience.
The predicted salary is between 30000 - 40000 £ per year.
Mears Group is seeking a Complaints Officer in West London. The role involves resolving front-line complaints and ensuring client satisfaction while representing Mears professionally.
The ideal candidate should possess strong communication and customer service skills, along with experience in social housing.
Benefits include:
- 25 days annual leave
- Volunteering leave
- Staff perks through Mears Rewards
Candidates must have the right to work in the UK.
Resident Relations & Complaints Liaison employer: Mears Group
Mears Group, located in West London, offers a dynamic work environment with 25 days annual leave and volunteering opportunities. The team is dedicated to enhancing client satisfaction in social housing.
We think you need these skills to ace Resident Relations & Complaints Liaison
Communication Skills
Problem-Solving Skills
Team Leadership
Attention to Detail
Empathy
Customer Service
Organisational Skills
