Mears Group in Peterborough is seeking a Customer Liaison Officer to be the main link between residents, the Council, and operational teams. You will manage inquiries, coordinate communications, and promote resident engagement during planned and responsive maintenance works.
The role requires strong verbal and written communication, handling of sensitive situations, and proficiency with Microsoft Office. A UK driving licence is mandatory, and the position offers a full-time permanent contract
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Resident Liaison & Customer Experience Officer employer: Mears Group
Mears Group is an excellent employer, offering a dynamic work environment in Dartford that prioritises employee growth and development. With a strong commitment to service excellence, employees benefit from hands-on leadership opportunities, a supportive team culture, and the chance to make a meaningful impact in the community through high-quality maintenance services.
