Mears Group in Peterborough is seeking a Customer Liaison Officer to act as the primary link between residents, the Council and our operational teams.
You will handle inquiries and complaints, coordinate communications for planned and reactive maintenance, gather feedback and promote resident engagement.
This full-time role offers a permanent contract, a guiding salary up to £28,186 per year, and a range of company benefits. The post requires a UK driving licence and strong communication skills.
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Resident Engagement & Complaints Liaison employer: Mears Group
Mears Group is an excellent employer, offering a dynamic work environment in Dartford that prioritises employee growth and development. With a strong commitment to service excellence, employees benefit from hands-on leadership opportunities, a supportive team culture, and the chance to make a meaningful impact in the community through high-quality maintenance services.
