At a Glance
- Tasks: Lead and support a team of Helpdesk Operators to deliver top-notch customer service.
- Company: Join Mears Group, a leader in customer service excellence.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and great employee perks.
- Other info: Opportunity for personal growth in a supportive and collaborative environment.
- Why this job: Make a real difference by leading a dynamic team and enhancing customer experiences.
- Qualifications: Exceptional customer service skills and previous management experience preferred.
The predicted salary is between 30975 - 30975 £ per year.
Mears Group is looking for a Helpdesk Team Leader in Rainham, London. This role involves managing Helpdesk Operators while ensuring excellent customer service delivery. You'll be responsible for performance reviews and training, alongside administrative support.
The ideal candidate should have exceptional customer service and Microsoft Office skills, and previous management experience is preferred.
The position offers a competitive salary of up to £30,975 and various employee benefits, including 25 days annual leave.
Helpdesk Team Leader: Lead, Support & Develop Teams in Rainham employer: Mears Group
Mears Group is an excellent employer, offering a supportive work culture that prioritises safety and compliance in the field. With generous benefits such as a company van, fuel card, and 25 days of annual leave plus bank holidays, employees are encouraged to maintain a healthy work-life balance while growing their skills in a dynamic environment across Northeast England.
