Mears Group is seeking a Customer Liaison Officer in Peterborough for a full-time role. You will be the main contact between residents, the Council, and field teams, ensuring residents are informed, supported and engaged during planned and responsive maintenance works.
You will handle enquiries and complaints, coordinate communications, and help deliver high-quality customer service while promoting social value and maintaining accurate records for reporting to the Council.
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Resident Engagement & Service Liaison – Company Van in Peterborough employer: Mears Group
Mears Group is an excellent employer, offering a dynamic work environment in Dartford that prioritises employee growth and development. With a strong commitment to service excellence, employees benefit from hands-on leadership opportunities, a supportive team culture, and the chance to make a meaningful impact in the community through high-quality maintenance services.
