At a Glance
- Tasks: Support asylum seekers through their application process and provide practical and emotional support.
- Company: Join a diverse and inclusive team dedicated to making a difference.
- Benefits: Enjoy 25 days annual leave, a company vehicle, and family-friendly policies.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Make a real impact in the lives of vulnerable individuals and families.
- Qualifications: Empathy, resilience, and a full UK driving licence are essential.
The predicted salary is between 29856 - 29856 £ per year.
Annual salary: up to £29,856.80 per annum.
Location: Newcastle / Gateshead.
Contract: Full time – Permanent, 40 hours per week, Monday to Friday.
Out‑of‑hours duties: The role includes one week of OOH duties every 12 weeks, including standby. Pay is £30 per weekday and £50 per weekend day, and any attendance at properties or with service users during OOH is paid at 1.5 times the base rate.
About the Role
We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through the Home Office application process, providing both practical and emotional support, addressing safeguarding and welfare needs, monitoring wellbeing, and maintaining accurate records for compliance. The role involves coordinating move‑ins, move‑outs, voids, inspections, and monitoring compliance with key performance indicators. The post holder will identify support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, and community organisations. Cultural awareness, professional boundaries, resilience, and flexible support to colleagues are essential.
Role Criteria
- Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met.
- Provide practical and emotional support to individuals and families.
- Identify needs and put in place support packages to promote independence.
- Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours.
- Carry out risk assessments and maintain accurate records for audits and compliance.
- Communicate effectively with colleagues, service users, local authorities, and partner organisations.
- Maintain professional boundaries while being approachable, empathetic, and supportive.
- Work independently, showing resilience and initiative.
- Flexible and willing to travel between sites.
- Hold a full UK driving licence.
Benefits
- 25 days annual leave plus bank holidays.
- Company vehicle and fuel card.
- Volunteering leave and Mears Rewards programme.
- Family‑friendly policies.
- Access to EAP counselling sessions.
Legal Requirements & EEO
All roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. All roles are subject to relevant Background, Identity & Security checks before commencement of employment, including Proof of Address, References, a valid passport, and proof of residence in the UK for the past 5 years. We are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer and support the Armed Forces Covenant, the Defence Employer Recognition Scheme and the Career Transition Partnership.
Housing Officer in Newcastle upon Tyne employer: Mears Group
Mears Group is an exceptional employer, offering a supportive and inclusive work environment in Newcastle/Gateshead. With a focus on employee wellbeing, we provide generous benefits such as 25 days of annual leave, a company vehicle, and access to counselling sessions, alongside opportunities for professional growth while making a meaningful impact in the lives of asylum seekers. Our commitment to diversity and community engagement ensures that every team member can thrive and contribute to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Newcastle upon Tyne
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Mears Group.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Mears Group.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Mears Group.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Mears Group. Apply directly through us to stand out!
We think you need these skills to ace Housing Officer in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Mears Group. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Mears Group
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Mears Group. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
