Multi Skilled Operative

Multi Skilled Operative

Full-Time 22400 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Multi Skilled Operative, tackling repairs and refurbishments daily.
  • Company: Mears is the UK's largest provider of repairs and maintenance services, partnering with local authorities.
  • Benefits: Enjoy 25 days annual leave, a company van, fuel card, and exclusive staff perks.
  • Why this job: Be part of a supportive team, delivering top-notch service while making a real community impact.
  • Qualifications: You need a core trade in Plumbing or Carpentry, plus experience in various maintenance tasks.
  • Other info: We value diversity and support social mobility; all backgrounds are encouraged to apply.

The predicted salary is between 22400 - 25000 £ per year.

Multi Skilled Operative page is loaded## Multi Skilled Operativelocations: London – Tower Hamletstime type: Full timeposted on: Posted Todayjob requisition id: REQ0036946Annual salary: up to £39,627.00Job Posting Advert**Multi-skilled Operative****Location: Tower Hamlets****Contract: Full Time Permanent****Salary up to £39,627 per annum, plus, company van & fuel card****42.5 hours per week (8-5 Monday- Friday)**We’re on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy responsive repairs contract in **Tower Hamlets.**This is a dynamic, hands-on role where you’ll be responsible for delivering high-quality repairs and maintenance across a range of trades, ensuring residents’ homes are safe, functional, and well cared for.You’ll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success.With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.**Duties:*** Carry out day-to-day responsive repairs across void social housing properties* Replacing or repairing skirting boards, architraves, and internal door frames* Installing and adjusting kitchen units, worktops, and cupboard doors* Repairing or replacing internal doors, handles, locks, and hinges* Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks* Carrying out patch plastering and making good, damaged walls or ceilings* Completing wall and floor tiling repairs, including grouting and sealing* Painting and decorating to a professional finish following repair works* Ensuring all repairs are completed safely, efficiently, and to a high standard* Working in occupied properties with sensitivity to residents’ needs and privacy* Participating in out-of-hours emergency repair rota as required* Reporting any further works, safeguarding concerns, or property issues beyond scope* Deliver excellent customer service while working in residents\’ homes* Accurately record job details, materials used, and completion notes using handheld devices or job sheets* Maintain tools, equipment, and company vehicle in good working order* Manage daily workload efficiently to meet service level targets**Role Criteria:*** Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)* Full UK driving licence* Ability to work independently and manage workload effectively* Strong fault-finding and problem-solving skills* Excellent customer service skills, with experience working in occupied homes* Good understanding of health and safety regulations and safe working practices* Ability to use handheld devices or job management systems to record work* Willingness to participate in out-of-hours emergency rota**Benefits we can offer you.*** 25 days annual leave plus bank holidays* Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!* Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.* Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.* Family friendly policies* Company Van, Fuel Card, and Uniform**All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.****To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.****Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.**Apply below or to discuss your application further; contact:Laura Bourne (laura.bourne@mearsgroup.co.uk)If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.[](blob:https://mearsgroup.wd3.myworkdayjobs.com/78e523e1-e8cb-463f-8ee9-308288d32ebe)0:00 / 2:45 #J-18808-Ljbffr

Multi Skilled Operative employer: Mears Group

Mears Group is an exceptional employer, offering a competitive salary of up to £37,485 per annum along with a company vehicle and fuel card. Our work culture prioritises employee well-being with 25 days of annual leave, volunteering opportunities, and a fun annual event to celebrate our team's hard work. We are committed to diversity and inclusion, providing ample growth opportunities and support for veterans, making Mears a rewarding place to build a meaningful career in the community.
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Contact Detail:

Mears Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Multi Skilled Operative

✨Tip Number 1

Make sure to highlight your core trade skills, especially in Plumbing or Carpentry, during any conversations you have. Be prepared to discuss specific projects where you've successfully completed repairs or refurbishments, as this will demonstrate your hands-on experience.

✨Tip Number 2

Familiarise yourself with the local area of Thurrock and the types of housing properties you may be working on. Showing knowledge about the community and its needs can set you apart and show your commitment to providing excellent customer service.

✨Tip Number 3

Network with current or former employees of Mears Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.

✨Tip Number 4

Prepare to discuss your experience in social housing and how it relates to the role. Being able to articulate your understanding of the challenges and requirements in this sector will demonstrate your suitability for the position.

We think you need these skills to ace Multi Skilled Operative

Core Trade Certification (Plumbing or Carpentry)
NVQ in Plumbing or Carpentry
Experience in Plastering
Experience in Floor Laying
Experience in Tiling
Experience in Painting & Decorating
Experience in Ground Works
Building Maintenance Skills
Social Housing Experience (5 years +)
Customer Service Skills
Problem-Solving Skills
Time Management
Attention to Detail
Ability to Work in a Fast-Paced Environment
Full UK Driving License

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasise your core trade skills, especially in Plumbing or Carpentry. Include any additional trades you can perform, such as plastering or tiling, and detail your experience in building maintenance and social housing.

Tailor Your CV: Customise your CV to reflect the specific requirements of the Multi Skilled Operative role. Use keywords from the job description, such as 'customer focused' and 'first-time completion', to demonstrate your fit for the position.

Craft a Strong Cover Letter: Write a compelling cover letter that outlines your passion for the role and the company. Mention your commitment to delivering high-quality repairs and customer service, and how your background aligns with Mears Group's values.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.

How to prepare for a job interview at Mears Group

✨Showcase Your Core Trade Skills

Make sure to highlight your certified core trade, whether it's plumbing or carpentry. Be prepared to discuss specific projects where you've successfully applied these skills, as this will demonstrate your expertise and reliability.

✨Emphasise Customer Service Experience

Since the role involves delivering best-in-class customer service, share examples of how you've effectively interacted with clients in previous positions. This could include resolving issues, maintaining a positive attitude, or going the extra mile to ensure satisfaction.

✨Demonstrate Your Multi-Trade Capabilities

Discuss your experience in additional trades like plastering, tiling, or painting. Providing concrete examples of how you've completed multi-trade tasks will show that you're versatile and can handle various repair and refurbishment activities.

✨Prepare for Safety and Quality Standards Questions

Be ready to talk about how you ensure safety and quality in your work. Familiarise yourself with relevant regulations and standards, and be prepared to explain how you maintain these in your daily tasks.

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