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- Tasks: Join us as a Multi Skilled Operative, tackling repairs and refurbishments in local housing.
- Company: Mears is the UK's leading provider of repairs and maintenance services, dedicated to community improvement.
- Benefits: Enjoy 25 days annual leave, a company vehicle, discounts, and paid volunteering opportunities.
- Why this job: Make a real impact in communities while working in a supportive, team-oriented environment.
- Qualifications: You need a core trade in Plastering and skills in Tiling and Painting & Decorating.
- Other info: Must be over 21 with a valid UK driving licence; DBS checks required.
The predicted salary is between 31912 - 43990 £ per year.
Salary up to £39,890 per annum, plus company vehicle & fuel card.
We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations.
About the Role:
A Multi Skilled Operative within our Octavia branch will support residents with responsive repairs across our portfolio of properties working on a planned route. Part of a local team undertaking high standard Multi Trade repairs and refurbishment activities to housing properties delivering best in class customer service and satisfying all safety, quality, and cost control standards. You will have a certified core trade and complementing this can deliver additional trade activities in support of completing repair/refurbishment works on time and to a high standard in accordance with agreed standard operating procedures. Take ownership in undertaking construction, fault finding and maintenance repairs aiming for a first-time completion whilst remaining within budget and time parameters.
Ensure that the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders. This includes but is not limited to appearance, company ID, condition of vehicles and maintaining a high standard of Health & Safety requirements. It may be necessary where requested to obtain Customer feedback on completion of works.
Process all activities in association with tasks/works electronically utilizing a handheld device (PDA). This includes but not limited to Worksheets, timesheets, photographic evidence of works before – during – after, van stock replenishment, booking of annual leave, vehicle inspections, safeguarding issues, risk assessments and method statements. Keep all supplied company assets in good condition in line with the company policies and report to your Supervisor/Manager where damages occur. Utilize existing stock or collect materials as and when required to meet works order requirements, in accordance with standard operating procedures for purchasing and van stock control compliance. Attend informal and formal meetings and training sessions as required.
Role Criteria:
- Core Trade in Plastering with experience in Tiling, Painting & Decorating
- Social housing background
- Team Player
- Good Communication Skills
- UK full driving license
To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Benefits we can offer you:
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Mears Group is a Disability Confident employer and recognises our people as our greatest asset. We hire individuality, recognising and valuing everyone as individual and ensuring equal access to opportunities for all regardless of social economic background or individual makeup.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.
We are the people behind the smile! At Mears, we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK.
Our Values - Customers / Innovation / Teamwork / Responsibility
Multi Skilled Operative employer: Mears Group
Contact Detail:
Mears Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Operative
✨Tip Number 1
Familiarise yourself with the specific requirements of the Multi Skilled Operative role, especially the core trade in plastering and additional skills like tiling and painting. Highlight your relevant experience in these areas during any discussions or interviews.
✨Tip Number 2
Demonstrate your commitment to customer service by preparing examples of how you've successfully interacted with clients or residents in previous roles. This will show that you understand the importance of a positive customer experience.
✨Tip Number 3
Be ready to discuss your approach to health and safety in the workplace. Given the emphasis on maintaining high standards, having a clear understanding of safety protocols and how you implement them can set you apart from other candidates.
✨Tip Number 4
Prepare to talk about your teamwork skills and how you collaborate with others. Since this role involves working within a local team, showcasing your ability to work well with colleagues will be crucial.
We think you need these skills to ace Multi Skilled Operative
Some tips for your application 🫡
Highlight Your Core Trade: Make sure to emphasise your certified core trade, in this case, plastering. Include any relevant qualifications and experience that demonstrate your expertise in this area.
Showcase Additional Skills: Mention any additional trade skills you possess, such as tiling or painting and decorating. This will show that you are a versatile candidate who can handle various tasks.
Demonstrate Customer Service Focus: Since the role requires a strong customer service orientation, provide examples of how you've successfully interacted with clients or service users in previous roles. Highlight your communication skills and professionalism.
Detail Your Experience with Technology: As the role involves using handheld devices for processing tasks, mention any experience you have with similar technology. Describe how you have used electronic systems for reporting or managing work in past positions.
How to prepare for a job interview at Mears Group
✨Showcase Your Core Trade Skills
Make sure to highlight your certified core trade, especially in plastering, during the interview. Be prepared to discuss specific projects where you've successfully applied your skills and how they relate to the role.
✨Demonstrate Customer Service Focus
Since customer experience is central to the role, share examples of how you've provided excellent service in past positions. Discuss how you handle communication with clients and stakeholders professionally.
✨Prepare for Technical Questions
Expect questions related to fault finding and maintenance repairs. Brush up on your knowledge of standard operating procedures and be ready to explain how you ensure first-time completion of tasks within budget and time parameters.
✨Emphasise Teamwork and Communication
As a Multi Skilled Operative, you'll be part of a local team. Highlight your ability to work collaboratively and communicate effectively with team members and supervisors. Share experiences that demonstrate your teamwork skills.
