At a Glance
- Tasks: Deliver high-quality repairs across NHS properties, from plumbing to carpentry.
- Company: Join Mears Group, a company committed to social value and community improvement.
- Benefits: Enjoy 25 days leave, a company van, and discounts on groceries and holidays.
- Why this job: Make a real difference in the community while developing your skills across multiple trades.
- Qualifications: Experience in repairs and maintenance, full UK driving licence required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 34000 - 36125 £ per year.
Overview
Annual salary: up to £36,926.07
Multi-Skilled Operative
Location: Sevenoaks, Tunbridge, Ashford
Contract: Full Time, Permanent
Salary up to £34,000 per annum, plus, company van & fuel card
42.5 hours per week (8-5 Monday- Friday)
We’re on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy responsive repairs contract in Maidstone. This is a dynamic, hands-on role where you’ll be responsible for delivering high-quality repairs and maintenance across a range of trades, ensuring residents’ homes are safe, functional, and well cared for.
You’ll be working across NHS properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success.
With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.
Duties
- Carry out day-to-day responsive repairs across NHS properties
- Replacing or repairing skirting boards, architraves, and internal door frames
- Installing and adjusting kitchen units, worktops, and cupboard doors
- Repairing or replacing internal doors, handles, locks, and hinges
- Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
- Carrying out patch plastering and making good, damaged walls or ceilings
- Completing wall and floor tiling repairs, including grouting and sealing
- Painting and decorating to a professional finish following repair works
- Ensuring all repairs are completed safely, efficiently, and to a high standard
- Working in occupied properties with sensitivity to residents’ needs and privacy
- Participating in out-of-hours emergency repair rota as required
- Reporting any further works, safeguarding concerns, or property issues beyond scope
- Deliver excellent customer service while working in residents\’ homes
- Accurately record job details, materials used, and completion notes using handheld devices or job sheets
- Maintain tools, equipment, and company vehicle in good working order
- Manage daily workload efficiently to meet service level targets
Role Criteria
- Proven experience in repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
- Full UK driving licence
- Ability to work independently and manage workload effectively
- Strong fault-finding and problem-solving skills
- Excellent customer service skills, with experience working in occupied homes
- Good understanding of health and safety regulations and safe working practices
- Ability to use handheld devices or job management systems to record work
- Willingness to participate in out-of-hours emergency rota
Benefits
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies
- Company Van, Fuel Card, and Uniform
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Apply below or to discuss your application further; contact: Beth Dunford (beth.dunford@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
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Multi Skilled Operative employer: Mears Group
Contact Detail:
Mears Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Operative
✨Tip Number 1
Get to know the company before your interview! Research Mears Group and their commitment to social housing. This will help you tailor your answers and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about multi-trade expertise, brush up on your carpentry, plumbing, and plastering techniques. Being able to demonstrate your skills during practical assessments can really set you apart.
✨Tip Number 3
Show off your customer service skills! Remember, you'll be working in residents' homes, so highlight any experience you have in providing excellent service. Share examples of how you've handled tricky situations with customers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you throughout the process, so reach out if you need any help!
We think you need these skills to ace Multi Skilled Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in repairs and maintenance across multiple trades. We want to see how your skills in carpentry, plumbing, and other areas make you the perfect fit for this role!
Show Off Your Customer Service Skills: Since you'll be working in residents' homes, it's crucial to demonstrate your excellent customer service skills. Share examples of how you've handled customer interactions in the past to show us you're the right person for the job.
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great Multi-Skilled Operative.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Mears Group
✨Know Your Trades
Make sure you brush up on your skills across carpentry, plumbing, plastering, and tiling. Be ready to discuss specific examples of repairs you've completed in the past, as this will show your versatility and hands-on experience.
✨Customer Service Matters
Since you'll be working in residents' homes, it's crucial to demonstrate your excellent customer service skills. Think of a time when you went above and beyond for a customer and be prepared to share that story during the interview.
✨Health and Safety First
Familiarise yourself with health and safety regulations relevant to the role. Be ready to talk about how you ensure safe working practices while carrying out repairs, as this shows your commitment to safety and professionalism.
✨Show Your Problem-Solving Skills
Prepare to discuss how you approach fault-finding and problem-solving. Think of specific challenges you've faced in previous roles and how you resolved them, as this will highlight your ability to adapt and think on your feet.