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- Tasks: Join our team as a Multi Skilled Operative, handling repairs and refurbishments in tenanted properties.
- Company: Mears is dedicated to tackling homelessness and providing temporary accommodation for asylum seekers.
- Benefits: Enjoy 25 days annual leave, a company van, discounts, and family-friendly policies.
- Why this job: Make a real impact in your community while developing your skills in a supportive environment.
- Qualifications: NVQ Level 2 in a trade and experience in two other trades required.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 30000 - 40000 £ per year.
Annual salary: up to £35,700.00
Multi Skilled Operative
Northumberland, Newcastle, and Sunderland area
Full Time, Permanent, 42.5 hours per week, Monday to Friday, 8am – 5pm
Salary: up to £35,700 per annum, plus company van & fuel card
Mears provides temporary accommodation to asylum seekers while their claims are being assessed in regions including North East, Yorkshire and Humber, Northern Ireland, and Scotland. We collaborate with government bodies, housing providers, tenants, landlords, and investors to address homelessness, increase social and affordable housing, and develop specialized housing for those with care needs.
About the Role:
We are seeking a passionate Multi Skilled Operative to join our expanding team in North East England, working within a busy responsive repairs environment. You will report on individual job actions to ensure high service levels and customer satisfaction. Your main duties will include repairs and refurbishment activities in tenanted properties, delivering excellent customer service while adhering to safety, quality, and cost standards. Typical tasks involve repairing doors, taps, baths, radiators, kitchen units, fire doors, carpets, and plastering walls and ceilings where needed.
The role also involves property inspections, requiring visits to occupied properties to complete inspection forms on a handheld PDA, carry out minor repairs, and report larger issues for future planning.
Role Criteria:
- NVQ Level 2 in Plastering, Plumbing, or Joinery
- Trade knowledge and experience in two other trades
- Full UK driving license
- Ability to work independently
- Flexibility and willingness to travel
- Excellent communication and customer service skills
- Entitlement to work in the UK; visa sponsorship is not available
Benefits:
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Paid volunteering leave
- Discounts via Mears Rewards (groceries, holidays, vouchers, share scheme, and more)
- Family-friendly policies
- Company van, fuel card, and uniform
As part of the recruitment process, a DBS & BPSS check and Security Clearance will be conducted. You will need to provide proof of identity, address, references, a valid passport, and proof of UK residence for the last 5 years.
Apply below or contact Beth Dunford at beth.dunford@mearsgroup.co.uk for further discussion. We are committed to diversity and inclusion, are a Disability Confident employer, and support the Armed Forces Covenant, holding a Gold Award in the Defence Employer Recognition Scheme.
We also promote social mobility and invite optional background sharing during application to better understand candidate diversity, using the Social Mobility Index to improve opportunities for all.
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Multi Skilled Operative employer: Mears Group
Contact Detail:
Mears Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Operative
✨Tip Number 1
Familiarise yourself with the specific repairs and refurbishment tasks mentioned in the job description. Being able to discuss your experience with repairing doors, taps, and other fixtures will show that you understand the role and can hit the ground running.
✨Tip Number 2
Highlight your multi-trade skills during any conversations or interviews. Since the role requires knowledge in multiple trades, be prepared to provide examples of how you've successfully applied your skills in plastering, plumbing, or joinery in past roles.
✨Tip Number 3
Demonstrate your customer service skills by preparing anecdotes that showcase your ability to handle customer interactions effectively. This is crucial as the role involves delivering excellent service while working in tenanted properties.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to travel. Since the position covers a range of locations in North East England, showing that you're adaptable and can manage your time effectively will make you a more attractive candidate.
We think you need these skills to ace Multi Skilled Operative
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Multi Skilled Operative position. Tailor your application to highlight relevant skills and experiences that match these criteria.
Highlight Relevant Experience: In your CV and cover letter, emphasise your NVQ Level 2 qualifications and any experience in plastering, plumbing, or joinery. Mention specific projects or tasks where you demonstrated your multi-skilled capabilities.
Showcase Customer Service Skills: Since the role involves delivering excellent customer service, provide examples of how you've successfully interacted with customers in previous roles. This could include resolving issues, maintaining communication, or ensuring satisfaction.
Prepare for Background Checks: Be ready to provide proof of identity, address, references, and a valid passport as part of the recruitment process. Ensure all documents are up-to-date and easily accessible to streamline your application.
How to prepare for a job interview at Mears Group
✨Showcase Your Trade Skills
Make sure to highlight your NVQ Level 2 qualifications and any experience you have in plastering, plumbing, or joinery. Be prepared to discuss specific projects where you've successfully completed repairs or refurbishments.
✨Demonstrate Customer Service Excellence
Since the role involves delivering excellent customer service, think of examples where you've gone above and beyond for a customer. This could include resolving issues quickly or receiving positive feedback from clients.
✨Prepare for Property Inspections
Familiarise yourself with the process of conducting property inspections. Be ready to discuss how you would complete inspection forms and report larger issues, as this is a key part of the job.
✨Emphasise Flexibility and Independence
The role requires the ability to work independently and travel. Share experiences that demonstrate your flexibility and willingness to adapt to different situations, as well as your capability to manage your own workload.
