Mears Group in Milton Keynes is seeking a Customer Resolution Advisor to handle complaints and complex enquiries, ensuring timely communication and effective solutions throughout the repairs journey. This office-based role requires collaboration with operational teams and delivering excellent customer outcomes.
You will log interactions in a bespoke system, draft clear customer responses, and support daily customer and communications tasks while meeting service targets.
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Customer Resolution Advisor – Impactful, Office-Based in Milton Keynes employer: Mears Group
Mears Group is an excellent employer, offering a dynamic work environment in Dartford that prioritises employee growth and development. With a strong commitment to service excellence, employees benefit from hands-on leadership opportunities, a supportive team culture, and the chance to make a meaningful impact in the community through high-quality maintenance services.
