Mears Group is hiring a Customer Service OOH Agent in Manchester (Ardwick, M12). The role is a full-time, 1-year fixed term contract, offering 37.5 hours per week with a two-week rotation pattern.
You will handle housing, repairs, ASB, transport inquiries and more, aiming to resolve issues promptly while maintaining high customer service standards. Responsibilities include taking calls and emails, logging details, adhering to SLAs/KPIs, maintaining GDPR-compliant records, and ensuring a patient,
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Evening Customer Care Agent – Government Services in Manchester employer: Mears Group
Mears Group is an excellent employer, offering a dynamic work environment in Dartford that prioritises employee growth and development. With a strong commitment to service excellence, employees benefit from hands-on leadership opportunities, a supportive team culture, and the chance to make a meaningful impact in the community through high-quality maintenance services.
