Annual salary: up to £28,186.33
Administrator
Location: Gillingham
Contract: Full-time, FTC 15 months
Hours: 42.5 hours per week, Monday – Friday
About Us
Mears Group is one of the UK’s leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities.
About The Role
We are looking for a motivated and organised Administrator to join our dedicated team in Gillingham. You will play a key role in supporting the operational team, ensuring smooth administration, accurate records, and excellent service delivery to residents, clients, and colleagues.
Key Responsibilities & Criteria
- Provide administrative support to the Operational team and Partnering Manager
- Engage with colleagues, residents, and external stakeholders professionally via phone and email
- Raise and process orders, ensuring correct certification for each property
- Maintain accurate paperwork, ensuring jobs are coded correctly and records are up to date
- Produce reports for management, including profit percentages and performance updates
- Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery
- Support the team with scheduling, record-keeping, and general administration
- Strong organisational and administrative skills
- Confident communicator with excellent written and verbal skills
- Ability to work in a fast-paced environment and handle multiple priorities
- Good IT skills, including Microsoft Office and job management systems
- A team player with a positive, proactive attitude
Benefits
- 25 days annual leave plus bank holidays
- Leading pension scheme
- Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
- Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Family friendly policies
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
#J-18808-LjbffrAdministrator in Hempstead employer: Mears Group
Mears Group is an excellent employer, offering a supportive work culture that prioritises safety and compliance in the field. With generous benefits such as a company van, fuel card, and 25 days of annual leave plus bank holidays, employees are encouraged to maintain a healthy work-life balance while growing their skills in a dynamic environment across Northeast England.
