Mears Group is seeking a Help Desk Operator in London to provide essential helpdesk and administrative support across multiple contracts. You will act as a key point of contact between clients, internal teams, subcontractors, and suppliers to ensure smooth communication and timely reporting.
You will monitor SLAs, raise client invoices in line with contracts, and compile KPI data to support performance decisions. A full UK driving license is desirable and duties may involve travel between sites.
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Helpdesk & Contracts Coordination Specialist employer: Mears Group
Mears Group is an excellent employer, offering a dynamic work environment in Dartford that prioritises employee growth and development. With a strong commitment to service excellence, employees benefit from hands-on leadership opportunities, a supportive team culture, and the chance to make a meaningful impact in the community through high-quality maintenance services.