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- Tasks: Lead a team in delivering essential housing repairs and maintenance services.
- Company: Join Mears Group, a leader in social housing solutions.
- Benefits: Competitive pay, full-time permanent role, and opportunities for career growth.
- Other info: Diverse and inclusive workplace committed to social mobility and veteran support.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in repairs supervision and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Evesham
Contract Start Date: 1 July 2026
Contract Type: Full-time, Permanent
Join us on our new, exciting contract. Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment.
Due to upcoming mobilisation activity, expressions of interest are invited from experienced Supervisors across South Worcestershire, North Gloucestershire, and surrounding areas. Submitting an expression of interest does not guarantee employment, nor does it provide salary or detailed role information at this stage. It simply ensures that you are first to be contacted when full job details, including pay, working hours, and application timelines, are confirmed.
About the Role:
We are looking for an experienced Repairs Supervisor to join our team in Evesham. You will be responsible for overseeing day-to-day repairs activity across tenanted and void domestic properties, ensuring works are completed safely, on time and to a high standard. This includes managing operatives, coordinating workloads, carrying out quality checks, supporting with technical guidance and maintaining strong communication with tenants and stakeholders.
With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a team that’s making a real difference in the community. We’re looking for someone who is organised, proactive and committed to delivering a first-time-fix service while driving performance and maintaining high levels of customer satisfaction.
Duties:
- Supervise day-to-day delivery of planned and reactive maintenance works across occupied properties
- Ensure all works are completed safely, efficiently, and to required quality standards
- Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction
- Allocate resources and operatives effectively to meet service targets and contractual obligations
- Manage work schedules and priorities to minimise disruption to residents
- Ensure full compliance with Health & Safety regulations, COSHH, and company procedures
- Carry out quality inspections and ensure corrective actions are implemented where necessary
- Lead and support a team of operatives, providing guidance, coaching, and performance management
- Identify training needs and coordinate development opportunities for team members
- Enforce HR policies including attendance, conduct, and grievance procedures
- Monitor and maintain company assets including vehicles, tools, PPE, and van stock
- Oversee material usage and procurement to ensure cost-effective operations
- Use system reports to track performance, resource deployment, and asset condition
- Act as a key point of contact for residents, ensuring professional communication and issue resolution
- Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery
- Support contract mobilisation, compliance audits, and service improvement initiatives
- Assist with budget control, forecasting, and identifying operational efficiencies and potential gains
- Provide cover for other supervisors during absence or peak periods
- Attend toolbox talks, training sessions, and formal company meetings
- Ensure all activities reflect company values and maintain a professional image at all times
Role Criteria:
- Previous experience in a R&M Supervisor or similar supervisory role within housing or property maintenance
- Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities
- Experience delivering planned and reactive maintenance in occupied properties
- City & Guilds or equivalent in a relevant trade discipline
- Full, valid UK driving licence
- Strong understanding of Health & Safety regulations, including COSHH
- Working knowledge of Schedule of Rates
- Excellent interpersonal and communication skills
- Effective people management with the ability to lead, mentor, and develop teams
- Strong customer focus and commitment to service excellence
- Problem-solving mindset with a results-driven approach
- Strong planning and organisational abilities
- Decisive decision-making under pressure
- Ability to negotiate and influence across teams and stakeholders
- IT literate with confident oral and written communication skills
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Supervisor in Gloucester employer: Mears Group
Contact Detail:
Mears Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and maintenance sectors. Let them know you're on the lookout for a Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get social! Follow companies like Mears Group on LinkedIn and engage with their posts. This not only shows your interest but also helps you stay updated on any new opportunities that pop up.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of Health & Safety regulations and customer service excellence. Be ready to share examples from your past experiences that highlight your skills as a Repairs Supervisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need help!
We think you need these skills to ace Supervisor in Gloucester
Some tips for your application 🫡
Be Clear and Concise: When you're writing your application, keep it straightforward. We want to see your experience and skills without any fluff. Make sure to highlight your relevant background in repairs and maintenance clearly.
Show Your Passion: Let us know why you're excited about this role! Share your enthusiasm for improving social housing standards and how you can make a difference in the community. A bit of personality goes a long way!
Tailor Your Application: Make sure to customise your application to fit the Supervisor role. Highlight specific experiences that relate to managing teams, ensuring quality, and maintaining high customer satisfaction. We love seeing how you connect your past roles to what we do!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way to ensure we get your details directly. Plus, it helps us keep everything organised as we review applications.
How to prepare for a job interview at Mears Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Supervisor in housing repairs and maintenance. Familiarise yourself with the key duties mentioned in the job description, such as managing operatives and ensuring compliance with Health & Safety regulations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your ability to mentor and develop others, as this is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to managing repairs, handling resident complaints, or ensuring quality checks. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role, so be ready to discuss how you've prioritised customer service in your previous positions. Share specific examples of how you've gone above and beyond to ensure residents are happy with the services provided, as this aligns with the company's commitment to community investment.