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- Tasks: Manage operational delivery for planned works in social housing, ensuring quality and compliance.
- Company: Join Mears Group, a leader in social housing repairs and maintenance.
- Benefits: Competitive pay, inclusive culture, and support throughout your application process.
- Other info: Diverse and inclusive environment with opportunities for career growth.
- Why this job: Make a real difference in communities while developing your management skills.
- Qualifications: Experience in managing planned works contracts and strong people management skills.
The predicted salary is between 30000 - 40000 £ per year.
Expression of Interest – Service/Contract Manager (Planned Works)
Location: Evesham
Contract Start Date: 1 July 2026
Contract Type: Full-time, Permanent
Join us on our new, exciting contract. Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment.
Due to upcoming mobilisation activity, expressions of interest are invited from experienced Service/Contract Managers across South Worcestershire, North Gloucestershire, and surrounding areas. Submitting an expression of interest does not guarantee employment, nor does it provide salary or detailed role information at this stage. It simply ensures that you are first to be contacted when full job details, including pay, working hours, and application timelines, are confirmed.
Role Responsibilities:
- Management of all aspects of operational and commercial delivery for planned works programmes, ensuring overall contract performance in line with contractual commitments and agreed company & client protocols.
- Managing works to programme time frames, producing project.
- Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures, Mears values and quality assurance accreditations.
- Demonstrate, maintain and monitor the company’s commitment to best practice with legislation, codes of practice & good working practices relevant to all work activities.
- End-to-end management of planned works and high-risk properties across a range of occupied homes.
- Line management of supervisors, including performance reviews, one-to-ones, and daily briefings.
- Oversight of KPIs, reporting, and service delivery standards across planned works activities.
- Handling client queries and managing resident complaints effectively.
- Supporting and engaging operatives and branch teams to achieve high-quality planned maintenance outcomes.
Key Criteria:
- Experience in Managing a planned works contract within the social housing sector.
- Experience in Budget management.
- Experience in performance reporting.
- Experience in People Management.
- Ability to provide evidence of contract performance and efficiency.
- Workable technical knowledge of social housing repairs and maintenance.
- Full valid driving license.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Contract Manager in Gloucester employer: Mears Group
Contact Detail:
Mears Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your game face on for interviews! Research the company, understand their values, and be ready to discuss how your experience aligns with their mission. Show them you’re not just another candidate, but the right fit for their team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need help!
We think you need these skills to ace Contract Manager in Gloucester
Some tips for your application 🫡
Tailor Your Expression of Interest: Make sure to customise your expression of interest to highlight your experience in managing planned works contracts. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your People Management Skills: Since this role involves line management, it’s crucial to emphasise your experience in leading teams. Share examples of how you've successfully managed performance reviews and supported your team to achieve high-quality outcomes.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website: Don’t forget to submit your expression of interest through our website! It’s the best way to ensure your application is seen by the right people. Plus, if you have any questions, we’re here to help every step of the way.
How to prepare for a job interview at Mears Group
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing repairs and maintenance. Understand the key responsibilities of a Contract Manager, especially around managing planned works and compliance with health and safety regulations. This will show that you're not just interested in the role but also have the expertise to back it up.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed contracts or led teams. Highlight your experience in budget management and performance reporting, as these are crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with the Company Values
Familiarise yourself with Mears Group's values and commitment to community investment and customer service. During the interview, relate your personal values and experiences to theirs, demonstrating that you’re a good cultural fit and genuinely care about making a positive impact.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to community engagement or how they measure success in planned works. It shows your interest in the role and helps you assess if the company aligns with your career goals.