Frontline Social Housing Customer Liaison
Frontline Social Housing Customer Liaison

Frontline Social Housing Customer Liaison

Full-Time 28335 - 28335 £ / year (est.) No home office possible
Mears Group

At a Glance

  • Tasks: Deliver excellent customer service and build strong relationships in social housing.
  • Company: Join Mears Group, a leader in social housing maintenance.
  • Benefits: Salary up to £28,335.59, company van, and 25 days annual leave.
  • Other info: Full-time role with opportunities for personal growth.
  • Why this job: Make a positive impact in the community while developing your career.
  • Qualifications: Experience in social housing and strong communication skills.

The predicted salary is between 28335 - 28335 £ per year.

Mears Group is seeking a Customer Liaison Officer in Rotherham. This full-time position involves working on planned maintenance programs in social housing, delivering excellent customer service, and building strong relationships.

Ideal candidates will have experience in social housing and excellent communication skills.

Benefits include:

  • A salary up to £28,335.59
  • A company van
  • 25 days of annual leave plus bank holidays

Join us in making a positive impact in the community.

Frontline Social Housing Customer Liaison employer: Mears Group

Mears Group is an excellent employer that prioritises community impact and employee satisfaction. With a supportive work culture, opportunities for professional growth, and benefits such as a competitive salary, a company van, and generous annual leave, we empower our Customer Liaison Officers to thrive in their roles while making a meaningful difference in social housing.
Mears Group

Contact Detail:

Mears Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Frontline Social Housing Customer Liaison

✨Tip Number 1

Network like a pro! Reach out to people in the social housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for interviews by researching Mears Group and understanding their values. We want to see how you can contribute to their mission of making a positive impact in the community. Tailor your answers to show you’re the perfect fit!

✨Tip Number 3

Show off your communication skills! During interviews or networking, practice clear and confident communication. Remember, as a Customer Liaison Officer, your ability to connect with others is key to success.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Frontline Social Housing Customer Liaison

Customer Service
Communication Skills
Relationship Building
Experience in Social Housing
Planned Maintenance Knowledge
Problem-Solving Skills
Teamwork
Community Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in social housing and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in social housing and how you can contribute to our mission. Keep it friendly and professional – we love a personal touch!

Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!

How to prepare for a job interview at Mears Group

✨Know Your Stuff

Make sure you understand the ins and outs of social housing and the specific role of a Customer Liaison Officer. Brush up on Mears Group's values and recent projects, so you can show how your experience aligns with their mission.

✨Showcase Your Communication Skills

Since excellent communication is key for this role, prepare examples of how you've successfully interacted with customers in the past. Think about situations where you resolved issues or built strong relationships, and be ready to share those stories.

✨Demonstrate Your Problem-Solving Abilities

In social housing, challenges can arise frequently. Be prepared to discuss how you've tackled difficult situations before. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics, ongoing projects, or how success is measured in the Customer Liaison position.

Frontline Social Housing Customer Liaison
Mears Group

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