At a Glance
- Tasks: Lead a team in delivering essential housing repairs and maintenance services.
- Company: Join Mears Group, a leader in social housing solutions.
- Benefits: Enjoy 25 days annual leave, family-friendly policies, and excellent training opportunities.
- Other info: Diverse and inclusive workplace with a commitment to social mobility.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in property maintenance and strong people management skills required.
The predicted salary is between 39627 - 39627 € per year.
Annual salary: up to £39,627.00
Location: Evesham
Contract Start Date: 1 July 2026
Contract Type: Full-time, Permanent, 42.5hrs per week, Monday to Friday
Salary: £39,627.00 + van and fuel card
Join us on our new, exciting contract. Mears Group is delivering a long-term social housing repairs and maintenance partnership across the wider Midlands region. Providing housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract includes responsive repairs, planned maintenance and property services, with a strong focus on customer service, quality and community investment.
Due to continued growth across the contract, opportunities are available for experienced Supervisors across South Worcestershire, North Gloucestershire, and surrounding areas.
About the Role:
We are looking for an experienced Repairs Supervisor to join our team in Evesham. You will be responsible for overseeing day-to-day repairs activity across tenanted and void domestic properties, ensuring works are completed safely, on time and to a high standard. This includes managing operatives, coordinating workloads, carrying out quality checks, supporting with technical guidance and maintaining strong communication with tenants and stakeholders.
With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a team that’s making a real difference in the community. We’re looking for someone who is organised, proactive and committed to delivering a first-time-fix service while driving performance and maintaining high levels of customer satisfaction.
Duties:
- Supervise day-to-day delivery of planned and reactive maintenance works across occupied properties
- Ensure all works are completed safely, efficiently, and to required quality standards
- Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction
- Allocate resources and operatives effectively to meet service targets and contractual obligations
- Manage work schedules and priorities to minimise disruption to residents
- Ensure full compliance with Health & Safety regulations, COSHH, and company procedures
- Carry out quality inspections and ensure corrective actions are implemented where necessary
- Lead and support a team of operatives, providing guidance, coaching, and performance management
- Identify training needs and coordinate development opportunities for team members
- Enforce HR policies including attendance, conduct, and grievance procedures
- Monitor and maintain company assets including vehicles, tools, PPE, and van stock
- Oversee material usage and procurement to ensure cost-effective operations
- Use system reports to track performance, resource deployment, and asset condition
- Act as a key point of contact for residents, ensuring professional communication and issue resolution
- Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery
- Support contract mobilisation, compliance audits, and service improvement initiatives
- Assist with budget control, forecasting, and identifying operational efficiencies and potential gains
- Provide cover for other supervisors during absence or peak periods
- Attend toolbox talks, training sessions, and formal company meetings
- Ensure all activities reflect company values and maintain a professional image at all times
Role Criteria:
- Previous experience in a R&M Supervisor or similar supervisory role within housing or property maintenance
- Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities
- Experience delivering planned and reactive maintenance in occupied properties
- City & Guilds or equivalent in a relevant trade discipline
- Full, valid UK driving licence
- Strong understanding of Health & Safety regulations, including COSHH
- Working knowledge of Schedule of Rates
- Excellent interpersonal and communication skills
- Effective people management with the ability to lead, mentor, and develop teams
- Strong customer focus and commitment to service excellence
- Problem-solving mindset with a results-driven approach
- Strong planning and organisational abilities
- Decisive decision-making under pressure
- Ability to negotiate and influence across teams and stakeholders
- IT literate with confident oral and written communication skills
Benefits:
- 25 days annual leave plus bank holidays
- Family-friendly policies, including enhanced maternity/paternity leave
- Life assurance
- Van & Fuel card
- Refer a friend schemes
- Generous pension scheme and sick pay
- Employee Assistance Programme
- Mears Rewards – access to discounts across major retailers, including supermarkets
- Excellent training and development opportunities
- Annual Mears Fun Day (previous locations include Alton Towers and Drayton Manor)
- Volunteering leave – up to two days per year to support community initiatives
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Supervisor in Evesham employer: Mears Group
Mears Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee development and community impact. With competitive benefits such as 25 days of annual leave, enhanced family policies, and access to training opportunities, employees are empowered to grow while making a meaningful difference in social housing across the Midlands. Join us in Evesham, where your leadership will directly contribute to improving living standards and customer satisfaction in our diverse communities.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Evesham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially in delivering high-quality customer service and community investment.
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've successfully managed teams and resolved issues in previous roles. Highlight your ability to drive performance and maintain high levels of satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you throughout the process, so don’t hesitate to reach out if you need help.
We think you need these skills to ace Supervisor in Evesham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in repairs and maintenance. We want to see how your skills match the role of a Supervisor, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Skills:As a Supervisor, you’ll be leading a team, so it’s crucial to demonstrate your people management abilities. Share examples of how you've successfully managed teams or projects in the past, and how you’ve driven performance and maintained high customer satisfaction.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the job!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, if you have any questions, we’re just a click away to help you out!
How to prepare for a job interview at Mears Group
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance processes. Familiarise yourself with Health & Safety regulations, COSHH, and the specific requirements of the role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so be prepared to share examples of how you've successfully managed teams in the past. Think about times when you've resolved conflicts, motivated your team, or improved performance. This will demonstrate your ability to lead effectively.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you would handle communication with tenants and stakeholders, as well as how you ensure everyone is on the same page during projects.
✨Prepare Questions
Interviews are a two-way street, so come armed with questions for them! Ask about their approach to community investment or how they measure customer satisfaction. This shows your interest in the company and helps you gauge if it's the right fit for you.
