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- Tasks: Engage with clients and residents to ensure smooth communication during planned works.
- Company: A leading social housing service provider in Dover.
- Benefits: Competitive salary, company van, fuel card, and supportive work environment.
- Why this job: Make a difference in the community while developing your communication skills.
- Qualifications: Strong communication skills and customer service experience required.
- Other info: Full-time role with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A social housing service provider is looking for an experienced Resident Liaison Officer in Dover. In this full-time role, you will engage with clients and residents to ensure smooth communication during planned works. The ideal candidate should have strong communication skills and a background in customer service, along with the ability to manage sensitive situations. Benefits include a competitive package with a company van and fuel card.
Resident Liaison for Social Housing | van & Fuel Card in Dover employer: Mears Group
Contact Detail:
Mears Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison for Social Housing | van & Fuel Card in Dover
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Resident Liaison roles and practice your responses. We want you to showcase your communication skills and customer service experience confidently.
✨Tip Number 3
Showcase your soft skills! When you get the chance to meet potential employers, highlight your ability to manage sensitive situations. Share examples from your past experiences that demonstrate your empathy and problem-solving skills.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Resident Liaison role. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Resident Liaison for Social Housing | van & Fuel Card in Dover
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about engaging with clients and residents, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively manage conversations and handle sensitive situations.
Tailor Your Experience: We want to see how your background in customer service relates to this role. Don’t just list your previous jobs; explain how your experiences have prepared you for being a Resident Liaison Officer. Make it personal and relevant!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember that professionalism is key. Strike a balance in your writing style that reflects your personality but also shows you take the role seriously. This will resonate well with us!
Apply Through Our Website: To make sure your application gets to us without any hiccups, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Mears Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resident Liaison Officer. Brush up on social housing policies and the specific challenges faced in Dover. This will show that you're not just interested in the job, but that you’re genuinely invested in making a difference.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples from your past experiences where you successfully managed sensitive situations or resolved conflicts. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Be Personable and Approachable
As a Resident Liaison Officer, you'll be engaging with clients and residents regularly. During the interview, let your personality shine through! Smile, maintain eye contact, and be warm in your responses to demonstrate that you can build rapport easily.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to resident engagement and how they handle challenges in social housing. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values.
