At a Glance
- Tasks: Carry out plumbing repairs and maintenance in occupied social housing properties.
- Company: Join Mears Group, a company dedicated to improving housing standards.
- Benefits: Enjoy 25 days annual leave, a company van, and discounts on groceries.
- Other info: Be part of a diverse team with excellent career growth opportunities.
- Why this job: Make a real difference in the community while honing your plumbing skills.
- Qualifications: Experience in domestic plumbing and strong customer service skills required.
The predicted salary is between 33600 - 33600 £ per year.
Hourly rate: £16.23
Location: Dover
Contract: Full Time Permanent
Salary up to £16.23 per hour, plus company van & fuel card
42.5 hours per week (8-5 Monday- Friday)
We’re looking for an experienced and dependable Plumber to join our expanding team, supporting a busy Planned works contract in Dover. This is a practical, hands-on role where you’ll be responsible for carrying out a wide range of plumbing repairs and maintenance tasks in occupied social housing properties. From fixing leaks and replacing taps to diagnosing more complex issues with heating systems or drainage, you’ll be the go-to expert for keeping homes safe, functional, and comfortable. You’ll be working directly with residents, so a professional approach and strong customer service skills are essential.
With a steady flow of work and a commitment to improving housing standards, this is a great opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone who takes pride in their work, solves problems efficiently, and gets the job done right the first time.
Duties:
- Carry out Planned plumbing repairs in occupied properties
- Diagnose and repair leaks, blockages, and drainage issues
- Replace taps, toilets, cisterns, basins, and other sanitary ware
- Repair or replace pipework, valves, and fittings
- Investigate and resolve issues with hot water systems and radiators
- Ensure all work complies with current plumbing regulations and health and safety standards
- Record job details, materials used, and completion notes using handheld devices or job sheets
- Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
- Maintain tools, equipment, and company vehicle in good working order
- Work respectfully in residents’ homes, maintaining a clean and safe environment
- Identify and report any additional works, safeguarding concerns, or property issues
- Participate in the out-of-hours emergency rota when required
- Adhere to all health and safety policies and procedures
- Provide high levels of customer care at all times
Role Criteria:
- Proven experience in domestic repairs and maintenance in a plumbing position
- Full UK driving licence
- Ability to work independently and manage workload effectively
- Strong fault-finding and problem-solving skills
- Excellent customer service skills, with experience working in occupied homes
- Good understanding of health and safety regulations and safe working practices
- Ability to use handheld devices or job management systems to record work
- Willingness to participate in out-of-hours emergency rota
Benefits we can offer you:
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies
- Company Van, Fuel Card, and Uniform
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Plumber in Dover employer: Mears Group
Mears Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and community impact. With competitive pay, generous annual leave, and unique benefits like volunteering leave and staff perks, we empower our Plumbers to thrive both professionally and personally while making a meaningful difference in the lives of residents in Dover. Join us to be part of a dedicated team that values diversity, fosters growth, and celebrates hard work through events like our annual Fun Day.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber in Dover
✨Tip Number 1
Get your hands dirty! Before you even step into an interview, make sure you’ve got some practical experience under your belt. Whether it’s fixing a mate’s leaky tap or volunteering for community projects, showing that you can handle real-world plumbing issues will set you apart.
✨Tip Number 2
Brush up on your customer service skills! As a plumber, you’ll be working directly with residents, so being friendly and professional is key. Practice how you’d explain complex plumbing problems in simple terms – it’ll show you care about the people you’re helping.
✨Tip Number 3
Network like a pro! Connect with other plumbers and industry professionals on social media or local events. You never know when a chat could lead to a job opportunity. Plus, they might have insider tips on where to apply!
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making the application process smooth and easy for you. Plus, it shows you’re serious about joining our team. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Plumber in Dover
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your plumbing experience and any specific skills that match the job description. We want to see how you can bring your expertise to our team!
Be Professional:Since you'll be working directly with residents, it's important to convey a professional tone in your application. Let us know about your customer service skills and how you handle working in occupied homes.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your cover letter and CV to reflect the specific duties and responsibilities mentioned in the job description. This shows us you’re genuinely interested in the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we’re here to support you every step of the way!
How to prepare for a job interview at Mears Group
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Be ready to discuss common issues like leaks, blockages, and how to diagnose heating system problems. Showing that you understand the practical aspects of the job will impress the interviewer.
✨Showcase Your Customer Service Skills
Since you'll be working directly with residents, it's crucial to demonstrate your customer service skills. Prepare examples of how you've handled difficult situations or provided excellent service in the past. This will highlight your professionalism and ability to maintain a positive environment.
✨Familiarise Yourself with Health and Safety Regulations
Make sure you know the current plumbing regulations and health and safety standards. Being able to discuss these during the interview shows that you take safety seriously and are committed to doing the job right.
✨Prepare for Practical Scenarios
Expect to be asked about specific plumbing scenarios or problems you might encounter on the job. Think through how you would approach diagnosing and solving these issues. This will demonstrate your problem-solving skills and readiness for the role.