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- Tasks: Support the team with admin duties and gain valuable skills in a dynamic environment.
- Company: Join Mears Group, a leader in housing and care services with a strong community focus.
- Benefits: Earn up to £28,186.33, enjoy 25 days leave, and receive a laptop and phone.
- Why this job: Kickstart your career with hands-on experience and an industry-recognised qualification.
- Qualifications: GCSEs in English and maths at grade 4 or above; strong communication skills required.
- Other info: Be part of a diverse team committed to social responsibility and personal growth.
The predicted salary is between 800 - 1200 £ per month.
Locations: Croydon - Capital Business Park
Time type: Full time
Posted on: Posted Today
Job requisition id: REQ0037029
Annual salary: up to £28,186.33
Course title: Business Administration (Level 3)
Location: Croydon
Contract Type: Fixed Term Apprenticeship
Salary:
- Age 16–18: £7.96 per hour — 40 hours per week (including time at college)
- Age 19–20: £11.06 per hour — 42.5 hours per week (including time at college)
- Age 21+: £12.21 per hour (rising to £12.71 in April) — 42.5 hours per week (including time at college)
Training provider: Inspiro
You will join Mears Group in the week commencing 03/08/2026. The programme has an expected duration of approximately 18 months.
About apprenticeships at Mears Group: Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond. All our Apprentices are paid above the national minimum wage, and you’ll be paid for your normal working hours plus your attendance at college, with the opportunity to get real life experiences such as working in people’s homes, getting involved in community projects and improving people’s lives by being customer focused.
As a Business Support Apprentice within our Croydon branch your main duties will be to listen, observe and participate in a range of tasks which will enable you gain new skills and knowledge that contribute to the successful achievement of the apprenticeship programme. A Business Support Apprentice will provide administration support to our responsive repairs Team. The duties include admin duties, working alongside the Planning Team, commercial team office duties, filing and photocopying.
The apprenticeship course will cover the following:
- Introduction to business administration within a housing environment
- Developing effective communication skills, including answering phone calls and responding to emails professionally
- Providing reception support and dealing with internal and external enquiries
- Administrative and office support skills, including filing, photocopying, and document management
- Data input and maintaining accurate records on internal systems
- Understanding confidentiality, data protection, and professional standards
- Supporting the team with day-to-day operational tasks
- Learning how the wider accommodation team operates and how departments work together
- Developing organisational and time-management skills in a busy office environment
- Building confidence in using office IT systems and software
What do you need to be a successful applicant:
- GCSEs in English and maths at grade 4 or above
- The ability to travel to your college provider and to your branch when required
- A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks
- Strong communication skills
- Ability to build and maintain positive customer and client relationships
Please note due to the nature of the role, successful applicants must complete a basic maths and English assessment.
What you will get:
- Laptop and phone supplied
- An industry‑recognised qualification
- 25 days’ annual leave, plus bank holidays
- £250 contribution towards driving lessons
- Annual Mears Fun Day - a company‑wide celebration as a thank‑you from the Executive Team
- Support from Mears Group Apprentice Ambassadors
- Apprenticeship events and reward trips
- Staff perks through Mears Rewards - including discounts on weekly groceries (up to 10%), holidays, eye‑test vouchers, ShareSave scheme, and more
Application Process:
- All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website
- If shortlisted, you will be contacted to confirm whether you have been selected for the next stage - this may be an assessment centre or an individual interview
- Please note: as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college
Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well-being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group’s expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation. A career with Mears Group means putting people and customers at the heart of what you do, every day. Our culture is built on what we call our ‘Red Thread’ – the common values we share that make us what we are.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Business Administration Apprentice in Croydon employer: Mears Group
Contact Detail:
Mears Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Apprentice in Croydon
✨Tip Number 1
Get to know the company! Research Mears Group and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for potential interview questions by rehearsing your answers with a friend or family member. Focus on how your skills align with the role of a Business Administration Apprentice.
✨Tip Number 3
Network like a pro! Connect with current apprentices or employees at Mears Group on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Business Administration Apprentice in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Administration Apprentice role. Highlight any relevant skills or experiences that match the job description, like communication skills or admin tasks you've done before.
Be Yourself in the Questionnaire: When filling out the apprenticeship questionnaire, be honest and let your personality shine through. We want to see your genuine desire to learn and grow, so don’t hold back!
Proofread, Proofread, Proofread!: Before hitting send, give your application a good read-through. Check for any typos or errors, as these can make a bad impression. A polished application shows attention to detail, which is key in administration roles.
Apply Through Our Website: Don’t forget to apply through the Mears Careers website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Mears Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of business administration and the specific duties of a Business Administration Apprentice. Brush up on key terms and concepts that might come up during the conversation.
✨Show Off Your Communication Skills
Since strong communication is essential for this role, practice answering common interview questions clearly and confidently. You might even want to prepare a few examples of how you've effectively communicated in past situations.
✨Demonstrate Your Willingness to Learn
Express your genuine desire to learn and grow within the company. Share any relevant experiences or courses you've taken that show your commitment to developing your skills in business administration.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This shows your interest in the role and the company. You could ask about the training process or how the team collaborates on projects.