At a Glance
- Tasks: Lead a team in delivering top-notch maintenance services across occupied properties.
- Company: Join Mears Group, a leading provider of housing and facilities solutions in the UK.
- Benefits: Enjoy 25 days annual leave, a great pension scheme, and fun company events.
- Other info: We value diversity and offer equal opportunities for all.
- Why this job: Step into a supervisory role and make a real difference in your community.
- Qualifications: Experience in maintenance supervision and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Annual Salary Up to £41,324.00
Location: Cambridge - Cottenham
Contract: Full-time, Permanent
Hours: 42.5 hours per week, Monday – Friday, 8:30 – 5pm
Salary: Up to £41,324.00 per annum + company van and fuel card
About Us
Mears Group is one of the UK’s leading providers of repairs, maintenance, and regeneration services, delivering high‑quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities.
About The Role
This dynamic, field‑based leadership and management role involves overseeing the delivery of planned maintenance across occupied properties. It offers an opportunity to step into a supervisory role and ensure work and procedures are undertaken efficiently, in compliance with company operating procedures and delivering best‑in‑class customer service while satisfying all safety, quality and cost‑control standards.
Responsibilities:
- Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning.
- Attend properties to survey future planned works installations, supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works meet client quality standards.
- Ensure compliance and adherence to H&S regulations, Mears SOPs, Mears values and quality assurance accreditations.
- Demonstrate, maintain and monitor the company’s commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities.
- Place customer experience at the centre of all activities by adopting a professional manner when communicating with all stakeholders, this includes appearance, company ID, maintaining a high standard of health & safety requirements.
- Ensure HR policies & procedures are followed within the team and external contractors.
- Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in good condition in line with company policies, reporting to your manager where damages occur.
- Manage complex and escalated cases, including resident complaints.
- Ensure accurate record keeping, reporting, and audit trails.
- Liaise with residents, stakeholders, and internal teams to ensure clear communication and customer satisfaction.
Key Criteria:
- Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance.
- Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities.
- Experience delivering planned and reactive maintenance in occupied properties.
- City & Guilds or equivalent in a relevant trade discipline.
- Full, valid UK driving licence.
- Strong understanding of Health & Safety regulations, including COSHH.
- Working knowledge of Schedule of Rates.
- Excellent interpersonal and communication skills.
- Effective people management with the ability to lead, mentor, and develop teams.
- Strong customer focus and commitment to service excellence.
- Problem‑solving mindset with a results‑driven approach.
- Strong planning and organisational abilities.
- Decisive decision‑making under pressure.
- Ability to negotiate and influence across teams and stakeholders.
- IT literate with confident oral and written communication skills.
Benefits:
- 25 days annual leave plus bank holidays.
- Leading pension scheme.
- Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies.
Additional Information:
All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) and hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
Supervisor in Cottenham employer: Mears Group
Mears Group is an exceptional employer, offering a supportive and inclusive work environment in Cambridge, where employees can thrive while delivering high-quality housing solutions. With a strong commitment to employee well-being, Mears provides generous benefits such as 25 days of annual leave, a leading pension scheme, and opportunities for community volunteering, all while fostering professional growth through mentorship and training. Join us to be part of a team that values customer service excellence and community impact.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Cottenham
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Mears Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Supervisor at Mears Group.
We think you need these skills to ace Supervisor in Cottenham
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Mears Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
