At a Glance
- Tasks: Support the Planned Works team with administration and customer queries.
- Company: Join Mears Group, a leading provider of housing solutions in the UK.
- Benefits: Enjoy 25 days leave, a great pension scheme, and fun employee events.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of a team that makes a real difference in communities.
- Qualifications: Strong organisational skills and a positive attitude are essential.
The predicted salary is between 30000 - 30000 £ per year.
Annual salary up to £30,000.00
Location: South Cambs
Contract: Full-time, Permanent
Hours: 42.5 hours per week, Monday – Friday, 8am – 5pm
About Us
Mears Group is one of the UK’s leading providers of repairs, maintenance, and regeneration services, delivering high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities.
About The Role
We are looking for a motivated and organised Administrator to join our dedicated team in South Cambs. You will play a key role in supporting the Planned Works team, processing and inputting information, booking appointments for the team, and supporting the team with customer and client queries. You will be responsible for ensuring the back office function runs smoothly to ensure consistent, accurate, and up-to-date data.
Key Responsibilities & Criteria
- Provide administrative support to the planned works operational team and Partnering Manager
- Engage with colleagues, residents, and external stakeholders professionally via phone and email
- Raise and process orders, ensuring correct certification for each property
- Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery
- Support the team with scheduling, record-keeping, and general administration
- Strong organisational and administrative skills
- Confident communicator with excellent written and verbal skills
- Ability to work in a fast-paced environment and handle multiple priorities
- Good IT skills, including Microsoft Office and Microsoft Excel and job management systems
- A team player with a positive, proactive attitude
- Ensure all records and IT data on systems are accurate and meet contractual requirements
- Ensure the customer experience is central to all activities ensuring tasks are completed within agreed timeframes
Benefits
- 25 days annual leave plus bank holidays
- Leading pension scheme
- Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
- Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Family friendly policies
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. We are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). We hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional.
Contact Apply below or to discuss your application further; contact: Francesca Swan (francesca.swan@mearsgroup.co.uk) If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
Administrator in Cottenham employer: Mears Group
Mears Group is an exceptional employer, offering a supportive and inclusive work environment in South Cambs. With a strong commitment to employee well-being, we provide generous benefits such as 25 days of annual leave, a leading pension scheme, and opportunities for community volunteering. Our culture fosters growth and teamwork, ensuring that every team member can thrive while contributing to meaningful projects that positively impact communities.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Cottenham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand Mears Group's values and how they align with your skills. This will help you answer questions confidently and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more relaxed you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Administrator in Cottenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your organisational skills and any relevant experience that shows you can handle multiple priorities in a fast-paced environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Keep it professional but let your personality show through.
Showcase Your IT Skills:Since good IT skills are essential for this role, mention your proficiency with Microsoft Office and any job management systems you've used. If you have examples of how you've used these tools effectively, share them!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Mears Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the key tasks like processing information, booking appointments, and supporting customer queries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Organisational Skills
Since the job requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple priorities or streamlined processes. Be ready to discuss how you keep things running smoothly, as this will resonate well with the interviewers.
✨Communicate Clearly and Confidently
As a confident communicator, practice articulating your thoughts clearly. Use examples that showcase your written and verbal communication skills, especially in professional settings. Remember, the ability to engage with colleagues and clients effectively is crucial for this role.
✨Be Ready to Discuss IT Skills
Brush up on your IT skills, particularly with Microsoft Office and Excel. Prepare to discuss how you've used these tools in previous roles to manage data or improve efficiency. Showing that you're tech-savvy will give you an edge in the interview.
