At a Glance
- Tasks: Support the team with administrative tasks and ensure smooth office operations.
- Company: Join Mears Group, a company dedicated to making a positive community impact.
- Benefits: Enjoy a competitive salary, pension scheme, and family-friendly policies.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be the go-to person in a dynamic environment while helping clients and colleagues.
- Qualifications: Strong communication skills and IT literacy, with admin or customer service experience.
The predicted salary is between 31000 - 31000 £ per year.
Annual salary: up to £28,072.84
Location: Coatbridge
Contract: Fixed Term Maternity Cover / working 40 hours per week 08.00 – 16.30
Salary: £28,072.84 per annum, plus great company benefits.
About the Role
The successful Administrator will be assertive, positive and flexible with the desire to be that person that everyone turns to for support! You will support the team in maintaining the smooth operation of the department; ensuring all administrative procedures are undertaken in accordance with department requirements and in a timely and accurate manner and helping to provide a service to clients that is efficient and effective. Key for this is to be experienced in working with high volume and fast turnarounds maintaining an efficient and accurate approach.
Role Responsibilities
- Support the administration process of the office to ensure it operates in such a manner as to provide maximum support.
- Ensure the customer experience is central to all activities by adopting a professional manner when communicating with clients and the wider team.
- Communicate with service users regarding ongoing work/s where required and liaise with colleagues to ensure accurate & timely information is provided.
- Provide support to the Manager with any additional administrative duties as and when required.
- Attend informal and formal conferences and training sessions as and when required.
Key Criteria
- Good level of verbal and written communication.
- IT literate – strong knowledge and understanding of Microsoft packages.
- Ability to prioritise and manage workload to deadlines.
- Previous experience in Administration or customer service.
Benefits
- Pension Scheme.
- Enhanced Sick Pay.
- Family friendly policy to include enhanced maternity/paternity leave and much more.
- Refer a friend scheme (total award £1000).
- Share saver scheme.
- Eye test vouchers.
- Employee Assistance Programme (Access to Free counselling service).
- Wellbeing service (Access to trained mental health & wellbeing advisors).
- Mears Annual Family Fun Day for you and your family to places like Blairdrummond Safari Park, M&Ds Themepark, fully paid for including lunch.
- Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK.
Our Values - Customers / Innovation / Teamwork / Responsibility
Administrator in Coatbridge employer: Mears Group
Mears Group is an excellent employer, offering a supportive work culture that prioritises safety and compliance in the field. With generous benefits such as a company van, fuel card, and 25 days of annual leave plus bank holidays, employees are encouraged to maintain a healthy work-life balance while growing their skills in a dynamic environment across Northeast England.
