Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the team with administration tasks and customer service duties.
- Company: Join Mears, a company dedicated to developing future talent through apprenticeships.
- Benefits: Enjoy 25 days annual leave, employee perks, and a fun annual day out!
- Why this job: Gain valuable skills while working in a friendly, inclusive environment that values your growth.
- Qualifications: GCSE National 4 or above in Maths and English; strong communication skills required.
- Other info: Mears is committed to diversity and offers support throughout the application process.
Annual salary: up to £15,704.00
Location: Govanhill – G42 postcode
Salary: £7.71 per hour, 40 hours per week including time at college. Tools, Chromebook, and uniform will be provided.
Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond.
About the role:
During your apprenticeship within the Tannochside branch, you will be part of the wider team. Your main duties will be supporting the team with a general administration-based role. You will listen, observe, and participate in a range of tasks which will enable you to gain new skills and knowledge that contribute to the successful achievement of the apprenticeship programme. You are expected to maintain high standards of attendance, punctuality, and personal appearance both in the workplace and at college, ensuring that all relevant work tasks and qualifications are achieved on time as instructed by your line manager and college. Attend informal and formal meetings and training sessions to ensure up-to-date business and job knowledge, communication, skills & progression are maintained.
Accountabilities:
- Receiving inbound calls from customers/service users
- Sending and responding to email communication
- Logging and investigating repairs
- Completing assignments – apprenticeship (2 hours a day provided towards working on assignments)
These assignments will be customer service based and will often relate to the work you are currently doing within your job role.
Role Criteria:
- GCSE National 4 or above in both Math’s and English
- The ability to learn and develop a thorough knowledge of the skills, technology, and safety procedures required to carry out the full range of tasks
- Strong communication and interpersonal skills
- The ability to understand and interpret work instructions
- Be able to establish and maintain good customer/client relationships
- Hardworking
- Self-motivated
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Benefits we can offer you:
- 25 days annual leave
- Cycle to work scheme
- Sharesave - a simple way of saving money direct from your salary for 3 years, in order to buy Mears Group shares at a price that is fixed and discounted at the outset.
- Eye Test Vouchers
- Employee Assistance Programme
- Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include, Alton Towers, Drayton Manor etc.
- Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless.
- Be part of a friendly and dedicated team
- Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment.
- Use and access to the latest technology
If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). We hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Business Support Apprentice employer: Mears Group
Contact Detail:
Mears Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Apprentice
✨Tip Number 1
Familiarise yourself with the company culture at Mears. Understanding their commitment to apprenticeships and community involvement can help you align your values with theirs during any discussions or interviews.
✨Tip Number 2
Practice your communication skills, as strong interpersonal abilities are crucial for this role. Consider engaging in mock conversations or role-playing scenarios to boost your confidence in handling customer interactions.
✨Tip Number 3
Be prepared to discuss your understanding of general administration tasks. Brush up on basic office procedures and tools that might be relevant, as this will show your eagerness to learn and contribute effectively.
✨Tip Number 4
Showcase your willingness to learn by asking insightful questions about the apprenticeship programme during your interactions. This demonstrates your enthusiasm and commitment to personal and professional growth.
We think you need these skills to ace Business Support Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Business Support Apprentice position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Skills: Emphasise your communication and interpersonal skills in your CV and cover letter. Provide examples of how you've demonstrated these skills in previous roles or during your education.
Show Enthusiasm for Learning: Since this is an apprenticeship, express your eagerness to learn and develop new skills. Mention any relevant coursework or projects that showcase your ability to adapt and grow in a professional environment.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mears Group
✨Research Mears Group
Before your interview, take some time to learn about Mears Group and their values. Understanding their commitment to apprenticeships and community support will help you align your answers with their philosophy.
✨Showcase Your Communication Skills
As the role involves customer interaction, be prepared to demonstrate your strong communication skills. Practice answering questions clearly and confidently, and think of examples where you've successfully communicated in previous roles or during school projects.
✨Prepare for Common Questions
Anticipate common interview questions such as 'Why do you want to be a Business Support Apprentice?' or 'How do you handle difficult situations?'. Prepare thoughtful responses that reflect your motivation and problem-solving abilities.
✨Dress Appropriately
Even though this is an apprenticeship, first impressions matter. Dress smartly for your interview to show that you take the opportunity seriously and are ready to represent the company well.
