Mears Group is hiring a Customer Liaison Officer in Birmingham to support our planned and capital maintenance programme within social housing. You will deliver proactive communication, accompany residents during works, and ensure high standards of customer service across multiple channels.
The role requires a UK driving licence, strong communication skills, and the ability to manage expectations and deliver updates to stakeholders. Competitive benefits and a car allowance are provided.
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Resident Engagement & Liaison Officer — Car Allowance in Birmingham employer: Mears Group
Mears Group is an excellent employer, offering a dynamic work environment in Dartford that prioritises employee growth and development. With a strong commitment to service excellence, employees benefit from hands-on leadership opportunities, a supportive team culture, and the chance to make a meaningful impact in the community through high-quality maintenance services.
