At a Glance
- Tasks: Schedule repairs and allocate work to operatives while ensuring top-notch customer service.
- Company: Join the Mears Group, a leader in responsive repairs services.
- Benefits: Full-time permanent role with competitive pay and career growth opportunities.
- Other info: Dynamic team environment focused on continuous improvement and compliance.
- Why this job: Be the vital link between residents and operatives, making a real difference in the community.
- Qualifications: Organisational skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Mears Group is seeking an organised Planner to join our Birmingham repairs team. You will schedule repairs, allocate works to operatives, and ensure on-time delivery while maintaining high customer service. You will be the key link between residents, operatives and colleagues, supporting a responsive and compliant repairs service. In this full-time permanent role based in Birmingham, you’ll use IT scheduling tools, manage multiple trades, and contribute to KPIs and continuous service.
We think you need these skills to ace Repairs Scheduler - Birmingham | Customer-Focused Planner
Organisational Skills
Scheduling
Customer Service
IT Scheduling Tools
Work Allocation
Time Management
Communication Skills
