Commercial Officer in Birmingham

Annual salary: up to £40,000.00

Location: Birmingham

Contract Type: Full-Time, Permanent

42.5 Hours per week – Monday - Friday

Salary: £40,000 per annum + company car

Benefits: 25 days annual leave, Mears Rewards, volunteering leave, family-friendly policies

About the Role:

We’re seeking a highly motivated Commercial Officer to join our dedicated team based in the Birmingham office. In this key role, you’ll support the Commercial & General Manager in maintaining strong commercial control and delivering accurate reporting across our housing property contracts. You’ll be responsible for upholding high standards of commercial activity, with a clear focus on cost control, quality, and compliance. Your expertise will help drive best-in-class commercial practices, ensuring value for money while maintaining our commitment to excellent customer service and safety. In addition, you’ll manage and develop Commercial Assistants within the team, fostering a collaborative and high-performing environment. This is a fantastic opportunity for someone looking to make a meaningful impact within a leading housing and care provider, while growing their career in a commercially focused role.

Role Responsibilities:

• Support the Commercial & General Manager in maintaining commercial control and accurate reporting across housing maintenance contracts
• Uphold high standards of commercial activity with a focus on cost control, quality, and compliance
• Drive best-in-class commercial practices to ensure maximum value recovery and accurate cost control and excellent customer service
• Support administrative tasks across local operations and internal departments
• Record and respond to client and service user communications in a timely and professional manner
• Manage materials requisitions, purchase orders, and invoicing processes efficiently
• Input cost data to enable timely completion and billing of work orders
• Communicate with service users regarding ongoing works, ensuring clarity and responsiveness
• Liaise with colleagues to ensure accurate and timely information is shared across teams
• Maintain company assets in line with policy and report any damages or issues promptly
• Attend meetings and training sessions as required to support continuous development
• Uphold high standards of professionalism, health & safety, and customer care in all aspects of the role
• Support the commercial quantity surveyors with pricing and commercial practice

Role Criteria:

• Strong time management, planning, and organisational skills
• Previous experience in a commercial role
• Confident using computerised systems and Microsoft Office applications
• Excellent written, numeracy, verbal, and interpersonal communication skills
• Strong customer service ethos with a professional approach to all interactions
• Ability to liaise effectively with service users, colleagues, and external stakeholders
• Willingness to attend meetings and training sessions as required
• Commitment to maintaining high standards of health & safety and company procedures

Benefits:

• 25 days annual leave plus bank holidays
• Company Car
• Annual Mears Fun Day – a company-wide celebration of your hard work
• Volunteering leave to support community initiatives
• Mears Rewards – discounts on groceries, holidays, eye tests, and more
• Family-friendly policies and support

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.