At a Glance
- Tasks: Supervise maintenance works and ensure high-quality repairs across residential properties.
- Company: Join Mears Group, a leader in housing maintenance with a strong community focus.
- Benefits: Enjoy competitive salary, generous leave, and career development opportunities.
- Other info: Diverse and inclusive workplace with excellent support for personal growth.
- Why this job: Make a real difference in the community while advancing your career in a supportive environment.
- Qualifications: Experience in property maintenance and strong leadership skills required.
The predicted salary is between 42300 - 51700 £ per year.
- Annual salary: up to £40,000.00
- Supervisor – Disrepair
Location: Birmingham
Contract Type: Full-time, Permanent - Join us on our new, exciting contract with Birmingham City Council
Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham.
This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams.
Duties
- Supervise the delivery of disrepair works across occupied residential properties
Ensure all repairs are completed safely, efficiently, and in line with required quality standards and contractual obligations - Manage disrepair cases through to completion, ensuring agreed timescales and commitments are met
- Conduct regular site visits, inspections, and audits to monitor progress and quality of works
- Liaise with residents, surveyors, client representatives, and contractors to provide updates and resolve issues
- Allocate resources effectively to ensure workloads are managed efficiently and service targets are achieved
- Review disrepair schedules of work and ensure repairs are completed in accordance with specifications
- Ensure full compliance with Health & Safety legislation, company policies, and regulatory requirements
- Carry out post-inspections and quality checks, ensuring any remedial works are completed promptly
- Lead, coach, and support operatives and subcontractors to deliver high-quality outcomes
- Monitor performance and productivity, identifying opportunities for improvement and efficiencies
- Manage material usage and procurement to support cost-effective service delivery
- Maintain accurate records, reports, photographic evidence, and case documentation
- Investigate complaints and support the resolution of complex customer issues
- Work closely with internal teams to minimise the risk of future disrepair claims
- Support compliance audits, service improvement initiatives, and contract performance requirements
- Assist with budget management, forecasting, and controlling costs associated with disrepair cases
- Provide supervisory cover across the contract during periods of absence or increased demand
- Attend toolbox talks, training sessions, client meetings, and operational reviews
Ensure all activities reflect company values and maintain a professional image at all times - Role Criteria
- Previous experience in a Supervisor position within social housing, property maintenance, or disrepair services
- Proven experience managing disrepair works, complex repairs, or planned maintenance programmes
- Strong understanding of housing disrepair legislation, compliance requirements, and customer obligations
- Demonstrable experience managing, monitoring, and reporting Health & Safety activities
- Experience working within occupied residential properties and customer-focused environments
- City & Guilds, NVQ, or equivalent qualification in a relevant trade discipline
- Full, valid UK driving licence
- Strong understanding of Health & Safety regulations, including COSHH
- Working knowledge of Schedule of Rates (SOR) and repairs contracts
- Excellent communication and stakeholder management skills
- Ability to build positive relationships with residents and client representatives
- Strong leadership skills with the ability to motivate, mentor, and develop teams
- Customer-focused approach with a commitment to delivering excellent service
- Strong problem-solving and decision-making skills
- Excellent planning, organisational, and workload management abilities
- Ability to manage multiple cases and priorities within a fast-paced environment
- IT literate with experience using housing maintenance or repairs management systems
- Confident producing reports, maintaining records, and communicating both verbally and in writing
Benefits we can offer you
- Company Sick Pay
- Life Assurance (2x annual salary)
- £3,500 annual car allowance or Company car
- 5% employee and 3% employer pension contribution with People pension
- 25 days annual leave plus bank holidays
- Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
- Employee Assistance Programme - free confidential support and counselling available
- Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering leave – up to two days per year to support community initiatives
- Cycle to Work Scheme
- Share save scheme
- Recognition and long service awards
- Buy up to 5 days holiday each year depending on length of service
- Learning and development opportunities
- Career progression opportunities across Mears Group
- Occupational health support
- Green car scheme with Tusker after successful probation period
- We have a range of internal forums that Align with our company core values and beliefs including Mears Men, Women’s Heath, Pride at Mears, R.
- H, Women Operative support, Armed Forces, Women in Leadership, Diverse
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Apply below or to discuss your application further; contact:
Francesca Swan (francesca. swan@mearsgroup. co. uk) If you need any help with your application process, we are here to support you.
We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates.
This is to ensure we are committed to improving social mobility.
We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds.
These questions are optional and will not impact your ability to apply.
Building Maintenance Supervisor in Birmingham employer: Mears Group
Mears Group is an excellent employer, offering a dynamic work environment in Dartford that prioritises employee growth and development. With a strong commitment to service excellence, employees benefit from hands-on leadership opportunities, a supportive team culture, and the chance to make a meaningful impact in the community through high-quality maintenance services.
StudySmarter Expert Advice🤫
We think this is how you could land Building Maintenance Supervisor in Birmingham
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Mears Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Building Maintenance Supervisor at Mears Group.
We think you need these skills to ace Building Maintenance Supervisor in Birmingham
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Mears Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
