At a Glance
- Tasks: Support asylum seekers with their right-to-work applications and provide practical and emotional support.
- Company: Join a compassionate team dedicated to making a difference in people's lives.
- Benefits: Enjoy 25 days annual leave, a company vehicle, and discounts on groceries and holidays.
- Other info: Flexible working environment with opportunities for personal growth and community engagement.
- Why this job: Make a real impact by helping vulnerable individuals achieve independence and wellbeing.
- Qualifications: Full UK driving licence and a passion for supporting diverse client groups.
The predicted salary is between 29856 - 29856 £ per year.
Annual salary: Up to £29,856.80 per annum. Includes company vehicle and fuel card or £3,500 company car allowance.
Contract: Full time – Permanent, 40 hrs per week, Monday to Friday.
Location: Edinburgh, West Lothian and Lothian.
About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance.
The role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder manages a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding welfare and wellbeing of all users.
The role involves coordinating move‑ins, move‑outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. By regularly assessing and engaging, the post holder identifies support needs, provides advice and assistance, and works collaboratively with internal teams, external agencies and community organisations.
Responsibilities:
- Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met.
- Provide practical and emotional support to individuals and families.
- Identify needs and put in place support packages to promote independence.
- Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours.
- Carry out risk assessments and maintain accurate records for audits and compliance.
- Communicate effectively with colleagues, service users, local authorities, and partner organisations.
- Maintain professional boundaries while being approachable, empathetic, and supportive.
- Work independently, showing resilience and initiative.
- Flexible and willing to travel between sites.
- Hold a full UK driving licence.
Benefits:
- 25 days annual leave plus bank holidays.
- Company vehicle and fuel card.
- Paid volunteering leave.
- Staff perks via Mears Rewards: discounts of up to 10% on weekly groceries, holidays, eye test vouchers, share save scheme.
- Family friendly policies.
- Employee Assistance Programme counselling sessions.
Eligibility:
All roles require candidates to have entitlement to work within the UK. Mears does not currently offer visa sponsorship. All roles are subject to relevant Background, Identity & Security checks before commencement of employment.
EEO Statement: We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
Housing Support Officer in Bath employer: Mears Group
Mears Group is an exceptional employer, offering a supportive and inclusive work environment for Housing Support Officers in the vibrant regions of Edinburgh and Lothian. With a strong focus on employee wellbeing, we provide generous benefits such as 25 days of annual leave, a company vehicle, and opportunities for professional growth through our Employee Assistance Programme. Join us to make a meaningful impact while enjoying a culture that values diversity and promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Officer in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with supporting vulnerable groups and managing properties effectively. Show them you’re not just a fit for the role, but for their team!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to safeguarding and welfare needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Good luck!
We think you need these skills to ace Housing Support Officer in Bath
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Support Officer role. Highlight your experience with asylum seekers, welfare needs, and any relevant support work. We want to see how you can bring your unique skills to our team!
Showcase Your Empathy:In your application, let us know about times you've provided emotional support or worked with vulnerable groups. This role is all about being approachable and understanding, so share those experiences that demonstrate your empathy and commitment.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're a great fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Housing Support Officer position. We can’t wait to hear from you!
How to prepare for a job interview at Mears Group
✨Know Your Stuff
Make sure you understand the role of a Housing Support Officer inside out. Familiarise yourself with the right-to-work application process and the specific needs of asylum seekers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Empathy and Understanding
Since this role involves working with vulnerable individuals, it's crucial to demonstrate your ability to be empathetic and supportive. Prepare examples from your past experiences where you've provided emotional support or helped someone through a challenging situation.
✨Highlight Your Organisational Skills
The job requires managing multiple properties and ensuring compliance with standards. Be ready to discuss how you stay organised and manage your time effectively. Share specific tools or methods you use to keep track of tasks and deadlines.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the challenges they face, or the company culture. This shows that you’re engaged and serious about the role, plus it gives you a better idea of what to expect if you get the job.
