At a Glance
- Tasks: Coordinate accommodation for service users and ensure a smooth relocation process.
- Company: Join Mears Group, a company committed to social value and community support.
- Benefits: Enjoy 25 days annual leave, discounts, and a fun annual celebration.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 25000 - 30000 £ per year.
Overview
Annual salary: up to £28,874.16
Accommodation Coordinator
Location: Enfield
Salary up to £28,874.16 per annum
Full time – Permanent, 40hrs per week, Monday to Friday
About the Role
As an Accommodation Coordinator the main role will be working as part of the initial accommodation team. Responsible for allocating bed spaces to service users quickly to minimise loss of income. This will include relocating service users to another property or finding new properties for new service users to move into. Keeping safeguarding and Service User experience at the heart of the service will be key to succeeding in this role. Ensure all Service User notifications are processed accurately and efficiently to match the Service User to a bedspace. An important part of the role is to work closely with regional teams and transport team throughout the whole service user process.
Role Criteria
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Previous customer service experience
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Previous experience working within an office environment
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Proficient in making and answering phone calls
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Previous experience with admin duties
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IT literate especially Microsoft platforms
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Excellent communication and people skills
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
As part of the recruitment process for this role, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.
Benefits
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25 days annual leave plus bank holidays
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Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
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Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
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Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
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Family friendly policies
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Company Vehicle and Fuel Card
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Access to EAP Counselling sessions
Apply below or to discuss your application further; contact:
Beth Dunford (beth.dunford@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
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Accommodation Co-ordinator employer: Mears Group
Contact Detail:
Mears Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the Accommodation Coordinator role. Keep it concise and engaging!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows that you’re genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need help!
We think you need these skills to ace Accommodation Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Accommodation Coordinator role. Highlight your customer service experience and any relevant admin skills that match what we're looking for.
Show Off Your Communication Skills: Since this role involves a lot of interaction with service users and teams, let your communication skills shine through in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Be Honest About Your Experience: Don’t be shy about sharing your previous experiences, even if they’re not directly related. We value diverse backgrounds, so if you’ve got transferable skills, make sure to mention them!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and we’re here to support you throughout the process, so don’t hesitate to reach out if you need help!
How to prepare for a job interview at Mears Group
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of an Accommodation Coordinator. Familiarise yourself with how to allocate bed spaces efficiently and the importance of safeguarding service users. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since previous customer service experience is crucial, prepare examples from your past roles where you successfully handled client interactions. Think about situations where you resolved issues or improved user experiences, as this will highlight your suitability for the position.
✨Brush Up on Your IT Skills
As the job requires proficiency in Microsoft platforms, ensure you're comfortable discussing your IT skills. You might be asked about specific software you've used, so be ready to share how you've utilised these tools in your previous roles to enhance efficiency.
✨Prepare Questions
Interviews are a two-way street, so come prepared with questions about the team dynamics, the company culture, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.