At a Glance
- Tasks: Join a team to carry out repairs and refurbishments while delivering top-notch customer service.
- Company: Mears Group, a diverse and inclusive employer committed to social value.
- Benefits: Enjoy 25 days annual leave, staff perks, and volunteering opportunities.
- Other info: Dynamic work environment with support for personal and professional growth.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in social housing and a full UK driving licence required.
The predicted salary is between 29100 - 36400 £ per year.
Hourly rate: £14.00
Salary: £14.50 per hour
Full time – Permanent, 42.5hrs per week, Monday to Friday
About the Role:
We are looking for a General Operative to join our team. This is an exciting opportunity to work alongside a team of ten other operatives. You will be responsible for carrying out high-quality general repairs, planned works, and refurbishments to housing properties, while delivering best-in-class customer service and meeting all safety, quality, and cost control standards.
Main duties:
- Carry out a range of repairs and refurbishment tasks to a high standard.
- Deliver excellent customer service to tenants and residents.
- Process all tasks electronically using a handheld device (PDA).
- Maintain all company-supplied assets in good condition in line with company policies. Report any damages to your supervisor or Manager.
- Manage materials effectively by using existing stock or collecting required items, following the company's purchasing and van stock control procedures.
Role Criteria:
- Experience working in social housing and council contracts.
- Ability to work independently and as part of a team.
- Full UK driving licence.
Benefits we can offer you:
- 25 days annual leave plus bank holidays.
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies.
- Access to EAP Counselling sessions.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates.
General Operative in Aberdeen employer: Mears Group
Mears Group is an exceptional employer located in Aberdeen, offering a supportive and inclusive work environment for General Operatives. With competitive pay, generous annual leave, and unique benefits like volunteering leave and staff perks, we prioritise employee well-being and growth. Our commitment to diversity and social mobility ensures that every team member can thrive while contributing to meaningful community projects.
StudySmarter Expert Advice🤫
We think this is how you could land General Operative in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at Mears. A personal connection can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Mears and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their team.
✨Tip Number 3
Practice common interview questions with a mate. This will help you feel more confident and articulate when discussing your experience in social housing and your ability to work both independently and as part of a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, if you need any help during the process, we’re here to support you every step of the way.
We think you need these skills to ace General Operative in Aberdeen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the General Operative role. Highlight any relevant experience in social housing and repairs, and don’t forget to mention your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work that align with the duties listed in the job description. We love a good story!
Show Off Your Team Spirit:Since you'll be working alongside a team, it's important to showcase your ability to collaborate. Mention any experiences where you've successfully worked as part of a team or independently, and how you contributed to achieving common goals.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we’re here to support you every step of the way!
How to prepare for a job interview at Mears Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a General Operative. Familiarise yourself with the tasks mentioned in the job description, like carrying out repairs and delivering customer service. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
If you've worked in social housing or on council contracts before, be ready to share specific examples. Talk about the types of repairs you've done and how you’ve managed materials effectively. This will demonstrate your relevant experience and how you can hit the ground running.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to work independently or as part of a team. Think of scenarios where you had to troubleshoot issues or collaborate with others. Practising these responses will help you articulate your thoughts clearly during the interview.
✨Emphasise Customer Service Skills
Since delivering excellent customer service is key in this role, prepare to discuss how you've handled customer interactions in the past. Share any experiences where you went above and beyond to ensure satisfaction, as this will highlight your commitment to quality service.
