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- Tasks: Lead the management of void refurbishments and ensure high-quality service delivery.
- Company: Join a dynamic joint venture focused on housing repairs and maintenance.
- Benefits: Enjoy 25 days annual leave, discounts, and a company van.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be a key player in a growing team making a real difference in communities.
- Qualifications: Experience in social housing and strong people management skills required.
The predicted salary is between 63000 - 63000 £ per year.
Fulltime – permanent Monday – Friday. Pyramid Plus is a dynamic joint venture between A2Dominion and Mears Property Services, delivering high-quality repairs, maintenance, compliance, planned replacements, and fire risk assessment works. Serving over 23,500 homes, we complete more than 38,000 repairs, 1,000 void refurbishments, and install 600 kitchens and bathrooms each year. With a strong pipeline of upcoming projects, we’re entering an exciting phase of growth. This role offers the opportunity to be a key member of the senior management team, driving the successful delivery of our planning and customer service functions at the heart of our operations.
Role details
- Location: Ealing
- Salary: £63,000 per annum
- Hours: 42.5 hours per week
- Contract: Fulltime – permanent
Responsibilities
- Management of all aspects of operational and commercial delivery, overall contract performance in line with contractual commitments and agreed company & client protocols.
- Managing works to programme time frames, producing project documentation and reporting.
- Ensure compliance and adherence to health & safety regulations, Mears standard operating procedures, Mears values and quality assurance accreditations.
- Demonstrate, maintain and monitor the company’s commitment to best practice with legislation, codes of practice & good working practices relevant to all work activities.
- End-to-end management of capital works and high-risk properties across a range of occupied homes.
- Line management of supervisors, including performance reviews, one-to-ones, and daily briefings.
- Oversight of KPIs, reporting, and service delivery standards.
- Handling client queries and managing resident complaints effectively.
- Supporting and engaging operatives and branch teams to achieve high-quality outcomes.
Qualifications / What we’re looking for
- Experience in managing a Voids contract within the social housing sector.
- Experience in budget management.
- Experience in performance reporting.
- Experience in people management.
- Ability to provide evidence of contract performance and efficiency.
- Working technical knowledge of social housing repairs and maintenance.
- Full valid driving licence.
What we offer
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Volunteering Leave
- Staff benefits with Mears Rewards – discounts on groceries, holidays, eye tests, share save scheme, and more
- Family friendly policies
- Company Van, Fuel Card and Uniform
All our roles require candidates to have entitlement to work within the UK. Mears does not offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence for more than 3 months and have fewer than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. We are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and equal opportunities for all. We support the Armed Forces Covenant and hold related recognition schemes. We invite applicants to share relevant background information during the application stages to help us understand diverse experiences. These questions are optional and will not impact your ability to apply.
Voids Manager employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for a Voids Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of health & safety regulations and performance reporting. We want you to shine when discussing your experience managing voids contracts, so practice articulating your achievements and how they align with the company's values.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that resonate with your values. Check out our website for opportunities at Pyramid Plus and tailor your approach to show how you can contribute to their exciting growth phase.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how your skills can help drive the success of their operations.
We think you need these skills to ace Voids Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Voids Manager role. Highlight your experience in managing void contracts and any relevant achievements in the social housing sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Pyramid Plus. Share specific examples of your past successes in budget management and performance reporting that relate to the role.
Showcase Your People Skills: As a Voids Manager, you'll be leading teams and managing client relationships. Make sure to highlight your people management experience in your application. We love seeing candidates who can engage and support their teams effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Mears Group PLC
✨Know Your Stuff
Make sure you brush up on your knowledge of voids management and the social housing sector. Familiarise yourself with Pyramid Plus's projects and values, as well as any recent developments in the industry. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous experience managing voids contracts. Prepare specific examples that highlight your skills in budget management, performance reporting, and people management. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Leadership Skills
As a Voids Manager, you'll be leading teams and managing supervisors. Think about how you've successfully engaged and supported your team in the past. Be prepared to share examples of how you've handled challenges and improved service delivery standards.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company's future projects. This not only shows your enthusiasm but also helps you determine if this is the right fit for you.